The filing process was relitivily easy, but the personal information process needs improvement, as I had to fill out the same paperwork mulitipal times and even had to call to have information corrected. there needs to be only one form or packet, either mailed or eletronic, filled out correctly the first time, and/or corrected when the loan officer recieves and reviews it. In my opinion there was too much time and paper wasted in filling out the same forms and the editing process.
See all 462,531 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.
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