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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
471,839 reviews
873 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars

At the moment I don't see any area that needs improvement. The process was thorough, precise, and accurate.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

just make sure you do not fall victim to the Wall Street and Congressional Lobbyists and Financial Market Thugs circa 2007....and become a part of the recruiting poster for all of the branches of the United States Armed Forces.

headshot image of Joey Jones

Loan Officer: Joey Jones

NMLS# 402241

3.5 out of 5 Stars

Much of the scrutinizing done by the underwriter seems nit-picky and useless. Having to write letters of explanation for every minor account fluctuation seemed too much.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
headshot image of Blake Stark

Loan Officer: Blake Stark

NMLS# 831307

5 out of 5 Stars

Doing a great job already! No improvements needed!

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars

close

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

2.5 out of 5 Stars

The loan process took a long time and I understand that we had a few situations that made things take longer but it was 4 months to close on our home and the frustration was high. The communication was good towards the end because I became upset due to not know what was happening and no communication for long periods of time. But I think if I would have been notified of how things were going then it would have helped. I have no proof but really feel as though our file would sit for long periods of time with nothing happening. I paid interest on construction notes that I believe I should not have had to pay on for as long as I did because the loan process was so long.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

3.5 out of 5 Stars
headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4 out of 5 Stars

My only suggestion would be that a little more research into the local area tax prices be conducted in order to provide a better more accurate good faith estimate.

headshot image of Mike Aldridge

Loan Officer: Mike Aldridge

NMLS# 915683

4.5 out of 5 Stars

Better accuracy in estimates of closing cost.

headshot image of Bret Szumera

Loan Officer: Bret Szumera

NMLS# 338071

5 out of 5 Stars

I believe VUHL needs no improvement at this time

headshot image of Garrison Foster

Loan Officer: Garrison Foster

NMLS# 415054

4 out of 5 Stars
headshot image of Zach DeBord

Loan Officer: Zach DeBord

NMLS# 192560

5 out of 5 Stars

I dont think you can improve. Great service.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

4 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4 out of 5 Stars

Pay for an all expense trip for Ryan and his family to visit Montana, so i can take him fishing. That way I can introduce him around to my friends.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Tina Cigala

Loan Officer: Tina Cigala

NMLS# 833997

4.5 out of 5 Stars

Our mortgage specialist was excellent; knowledgeable and responsive. The underwriting process itself was tedious, but to be expected. Overall felt all was being done to make the process go smoothly. Great organization!

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars

They do a gret joc already

headshot image of Blake Stark

Loan Officer: Blake Stark

NMLS# 831307

5 out of 5 Stars

Please don't saddle a veteran with a Wells Fargo mortgage. I learned through verbal disputes that their corporate stance on veterans is to make them stay in their IRRL for 12 months so the veterans can't make any money off of renting. Why should they? The interest rates they get are already so much lower than what anyone else can get. That is a near quote. At any rate. Wells Fargo is not looking out for the interest of our nation's veterans - flat out!

headshot image of Barby Wulff

Loan Officer: Barby Wulff

NMLS# 177100

5 out of 5 Stars

Ginny young is outstanding, she helped through out the whole process and would highly recommend her.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

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5 out of 5 Stars

Not sure I can really suggest any improvements sice our initial loan process and then our refi were pretty much flawless.

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars

We don't knnow how you can improve on perfection. The loan officer was very courteous, professioal and went out of her way to make the process go smoothly and expediently. We want to thank her for our experience working with your company. It was a real pleasure.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars
headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars

I CAN NOT THINK OF ANY THING THEY COULD DO TO IMPROVE. THEY HAVE DONE EVERY THING I ASKED FOR AND HELPED US IN AN EXCELLENT MANNER.

headshot image of Jayden West

Loan Officer: Jayden West

NMLS# 296417

5 out of 5 Stars

Fast reliable service, On the ball getting back to you and letting you know where you are on the loan level.They know what they are doing, unlike others. Use them.Thank youWayne & Karen Fjerkenstad

headshot image of Daniel Park

Loan Officer: Daniel Park

NMLS# 280392

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Blake Weisenfelder is fantastic!! He did our initial loan and our refinance. Couldn't be happier!

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

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