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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

405,066

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend

The entire team was extremely helpful and responsive! Closed 2+ weeks early. Would definitely use them again if needed.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

Great, friendly, professional service. Best mortgage experience ever.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

I have nothing else to say, but the team at Veterans United was great. I really appreciate all their hard work and dedication to getting everything needed done as quickly as possible.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Great program!! The VA team was there for us every step in the process.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

I knew that having my paperwork ready to go would help, but as a first-time home buyer, there are other things that have to be done. As Lance and his team told us the things we needed to get done and turned in we did it right away in order to make sure it was done. They were specific in what the forms looked like and we needed to provide them down to the termite inspection. Coming from the midwest that was something I had not heard of. That was the one thing that took the longest as the number of companies in the area was limited.
The team was in constant contact and we were able to get it all done well within our timeline and we owe that all to his team. I would recommend them and Veterans United to anyone looking for a loan team.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend

Team was great . kept me informed on everything I to do and how to do it. Were amazing with my realtor Missy they were able to work great together.

headshot image of Amanda Baker

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

4 out of 5 Stars
Would Recommend

Great process and would use VU again on my next home buying process. My only critique is their initial monthly mortgage payment and cash to close cost estimates were both substantially lower than the finial determinations. For the mortgage payment estimate, it did not include flood insurance and wind and hail insurance coverage within the estimate. Both of these policies were mandatory, so they should reflect this within the mortgage estimate (only standard home insurance was reflected within the mortgage estimate). For the cash to close cost estimate, the initial estimate had nearly $9k in credits and discounts, but buy the time closing came around, that number was reduced to $1k. This resulted in our cash to close being nearly tripled. I believe there should have been a better job done initially estimating the cash to close. Beyond these two critique, everything else was superb.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

The loan process involving the test needed was a bit cumbersome. We truly tried to stay on top of everything that was required, in a very timely manner and as thoroughly as possible. There was one point that frustration set in but we managed to make your underwriter happy and the loan closed.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Thank you to my team, this was my family’s first home and you guys made it magical thank you for making my dreams come true

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

Overall process was outstanding. It made my first time buying a home much more comfortable and very satisfied!!

headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

I cannot say enough about how Veterans United staff. They so help full.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

My over al experience with the Veterans United loans teams was excellent. They were guides that reached out to let me know what to expect next. From pre-approval to closing they were there to help. I felt comfortable with them as a team.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Everyone through this process was professional, outstanding, and kind, the way it should be. I recommend all that involved on all home loans. The biggest for me was being in contact with everyone and the responses back with answers from my questions is fast because homebuying can be a scary process.

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

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5 out of 5 Stars
Would Recommend

Wonderful experience!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Wanted to say that Eli and Jakob made this a very stress free and easy experience in purchasing my home. I will definitely recommend Veteran's United and the entire team that worked with me to get my home purchase finished quickly!

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

Tyler gave us the best rate right from the beginning. He and his team were very professional, organized, and quick to respond. The entire process was seamless. Highly recommend!

headshot image of Tyler Van Riessen

Loan Officer: Tyler Van Riessen

NMLS# 2101423

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

More Reviews

See all 405,066 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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