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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

379,331

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 379,331 unfiltered, unedited reviews

Starting on Page 1667 of 12575. Return to Page 1 »

5 out of 5 Stars
Would Recommend

This is my first home. Everything went well and very smooth. VU was ready to close 1 week ahead of agreed closing date.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to anyone!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

The VU team really do a good job. I believe they work really hard to ensure Veterans are taken care of.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars
Would Recommend

Phone calls are better than texts in time sensitive situations. Other than that it was mostly smooth sailing.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

I couldn't be happier with how easy this was. After the horror stories I've heard, I couldn't be happier than I to be a Vet.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Working with Veterans United Home Loans was a wonderful experience.

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

4 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Daniel Carhuff

Loan Officer : Daniel Carhuff

NMLS# 2245396

5 out of 5 Stars
Would Recommend

Veterans United service is outstanding, my mortgage process was smooth from the beginning to the end. Travis and Jens walked me through every step needed to complete the loan. I appreciate you guys 😊

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend
headshot image of Angelica Thames

Loan Officer: Angelica Thames

NMLS# 2282339

4.5 out of 5 Stars
Would Recommend

Just love the whole concept of one stop shopping.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

2 out of 5 Stars

The proccess was very quiet. Little to no responses from loan team. I used the realtor veterans united recommended and the realtor did the bare minimum for her job. My loan got pushed back 5 days. I had to keep asking my team whats going on because i wasnt being kept up to date with anything. I will no longer use veterans united for anything. I would not recommend.

Response from Veterans United

Hi Patrick,

We appreciate the chance to hear from you and understand that the communication may not have exceeded expectations. We also appreciate the recent opportunity we had to discuss this situation with you further. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. By providing direct contact information for all of our Loan Coordinators, we go to great lengths to ensure you'll have an easy time reaching out for assistance. While we always look to ensure the best experience for our customers, it is important that we focus our efforts on reasonable solutions. We hope that in the end you will enjoy your home for years to come and we apologize for any time you felt in the dark during your process. We expect that with mutual understanding we have shown a sincere desire to serve you well. Thank you for sharing your voice and valuable feedback.

5 out of 5 Stars
Would Recommend

Bravo Zulu also to Gabe Underwood...i'll rate him @ 11... :-)

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend

VA got me into my dream home job well done!

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Kendall was thoughtful, patient, and extremely helpful.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

We are very pleased that we went with Veterans United for our first home buying experience. The entire team was attentive and willing to work with our schedule. The amount of knowledge and tips that we were given was truly appreciated. We will always recommend Veterans to anyone buying a home.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

4 out of 5 Stars
Would Recommend

Sometimes it was very hard to get ahold of anyone over the phone.
Other than that everything was great.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

More Reviews

See all 379,331 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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