Andy Miller is an excellent communicator. In every communication with him, he personable and attentive. Because of issues on our side, there were plenty of calls made to him. In each one, it did not seem like he was bothered or annoyed. It comes through that he truely wants to help and get the loan closed as soon as possible. He is an asset to your organization and I can say he truely believes in your mission and vision. THANK YOU ANDY!!!
Penny Patterson was excellent she is on top of things
Mike went above and beyond foe me. He needs a raise.
The entire team was outstanding!!!!!
A knowledgeable professional, friendly efficient, best Realtor I have ever worked with.
I am very happy we went with Veterans United. Everyone from my realtor to the sellers realtor said that this was the smoothest VA Loan they have ever done. I really cant say enough good things about Bill Bales. We will definitely recommend your company. Thanks for everything!
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We felt like everything "required" to close the loan was brought upon us in a last minute, lump fashion, which ultimately delayed the closing of our loan.
Shannon Lily was the team member that I delt with most and she did an outstanding job.
My real estate agent(stacey hedrick) also went out of her way to help make this happen.
Much thx to all else involved.
Thank you so much for making this happen, couldn't have gotten it without the VA due to my bankruptcy years ago. Winsor was amazing, he stayed with it for 9 months until everything was in place.
The one two punch of Derek Westley and Joel gigler was the perfect combination. The best professional service I have ever experienced.
I've purchased several homes throughout the years and there are three realtors that to date, I'ev kept in contact with well after the purchase transaction; one being Mrs. Debbie Bradbury. She is a very professional yet sincere and candid realtor; qualities I loved and desire in a realtor. yes I am paying for a service but I also want to see the personality behind the salesperson to know that they have a vested interest in me, my family, and our purchase. Though she faced some personal adversities, never did it flow into her professional realm. truly heaven sent.
Overall, I'm happy with the service and outcome.
My biggest complaint would be the time in processing. As I rushed to submit what was requested of me, it seemed like there was no sense of urgency to review the documentation I submitted.
Great experience overall without much issue. My only, single issue goes with knowing each state's rules/laws on home loans and closing. I had an issue where I was supposed to get money back at closing (basically extra escrow), but this swung the other way to me owing $1900 at closing. Jason found a way for me to only owe $1500 at closing, but if I wasn't prepared with money sitting around, I would have had an issue at closing. The closing attorney did research and found out that a specific fee (can't remember which) usually paid for by the seller, is paid for by the buyer at closing in the state of PA.
Again, not a huge issue in my situation as I had money ready just in case. However, if someone else runs into this problem and they have very little to no money at closing, this could be a very bad situation.
I would still recommend Veterans United to others!
Kaite and Patty were both very professional during the entire process and made it less stressful for me. I really thought that buying a home would have been much more stressful. Even though I feel that I got as much as I expected out of my Real Estate Agent she really ensure that the process was smooth as well. Overall my experience was outstanding and I would certainly recommend Veterans United to my family and friends.
She was very nice, friendly, and especially knowledgeable. She was also very accommodating when we wanted to see a home or meet with her. I would definitely recommend her to my friends.
Ross is definitely a great asset to your company. We did not feel pressured or stressed at any point doing our loan.
My overall experience was memorable. The staff I dealt with was professional, knowledgeable and I wouldn't hesitate to contact for any questions. This made my home buyer experience the best it possibly could have been. Thanks so much for everything.