Great work and great experience. One improvement is not always to assume upfront that the buyer plans on using a VA loan and not a conventional loan. Although you mostly deal in VA, make sure you have a streamlined process for conventional loans that everybody is thoroughly familiar with. Great job and very fast timely action.!
Stefan was always great at staying on top of things. He was easy to get a hold of and was always willing to take the extra time to help explain anything you had a question about. He was always personable and professional. I enjoyed working with him and will recommend him to anyone I know.
I will state that this is the best experience I have ever had. I will recommend you to everyone I come in contact with.
Andy was the best loan officer I have ever worked with. He was readily available and carefully explained each step as we went through the overall process. It was a pleasure working with both he and Cortne!
A bit of an issue in the form of communication with me so that I could have possibly sped the process up a bit, but other than that the whole process was very smooth.
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great job !!
I was able to close on my loan prior to the date I wanted to.
Several months after my intitial contact with Veterans United I got back in touch with Lee and asked about picking back up where we left off. Lee was quick to move forward explaining very cleary each step along the way and taking a very proactive course of action toward clearing all roadblocks along the way. I am very glad I chose Veterans United to help me with my VA home Loan.
I have never been treated with so much respect and friendliness. My Loan Officer treated me like an older brother and not like a customer. He guided me through the loan process with all of the information that was required. Thank you Dax, I wish there were more people like you in this world to make life easier. and just like Dax the complete VUHL group were very polite in requesting any documents that I had not completed correctly. thank you all... thank you very much.
Zach DeBord was great throughout the entire loan process. There were many hurdles along the way with loan approval, Short Sale, etc., but Zach stayed on top of it and kept things progressing and did a great job of keeping me informed of actual and potential issues on the house and the loan itself. Zach's customer service was outstanding and his knowledge and his ability to share information with me gave me confidence in his competency. Thanks Zach.
Joe was incredibly helpful and was always very prompt. I had an enjoyable experience with him and was happy to have him.
Jocelyn Diehl was my loan officer and without her I honestly believe we would not have closed on time. Her expertise and knowledge made me feel at ease through out the entire process. Her advise was superb and appreciated. She went above and beyond at every step of the process especially during the holiday period.
Todd was very helpful and very understanding with us though this process. We are very grateful for his services and help. Thank you all who help us. Merry Christmas and Happy New Year.
They are great.
Thanks to Mr. Allen and his team of people our home buying experience was actually pleasant. They worked with us from the beginning so that everything was smooth sailing to closing. Once we got our credit scores up in the acceptable range it only took about two months to locate a house that fit our needs and close on the house. I was very surprised and pleased with the entire process. Thank you for all you did.
Stuart and Lisa Betters
I think overall, Dave did a great job. Though, striving for the date that is preferred (whether sooner or later) is best and if the date of actual closing goes over by a few days, really no big deal. Stay away fro m automatically suggesting it is not possible. I don't know exactly what transpired between my realtor Tim Colvin and Dave Munns but there seems to have been some sort of miscommunication or something just got lost in translation. However, I am glad everything worked out in the long run to accomplish my loan and the home buying process .
Being a first time home buyer VU has helped a lot with the purchase of my home and as well made it as I had more input in the process all the way to closing!
The experience was all so overwhelming but in a good way. everything happened so fast that I couldn't believe that it was happening for real. Now that I'm in my new home I sometimes can't believe it but yes it's true. I would not change a thing in what you guys did for me in the amount of time that it happened. I thank you guys a million. Eric Wessel was very professional from the beginning to the end. He new everything that I needed and new everything that I asked him. Thank you again.
great job what a team working as one i will never forget this a-1 service just so happy its hard to put in words
The only problem that I had was the paperwork. I lost my patience trying to find different ways
to prove income and insurance coverage. Thanks for giving us the loan. Mr. Reeves was very
helpful and understanding, when I vented on him numerous times.