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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,759

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Excellent team. Quick turnaround. 30 days from making my offer to closing. The entire team is knowledgeable and professional, with the needs of veterans.

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend
headshot image of Robert Schaedel

Loan Officer: Robert Schaedel

NMLS# 2059882

4 out of 5 Stars
Would Recommend
headshot image of Tanner Fennewald

Loan Officer: Tanner Fennewald

NMLS# 2252283

5 out of 5 Stars
Would Recommend

Very open and helpful team. They were great at keeping me up to date during the entire process. Which was difficult because I work in the Gulf of Mexico. I would recommend them to anyone!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4.5 out of 5 Stars
Would Recommend

We started out with a locked-in rate 6.99% with no points on a standard loan. Due to no fault of my own or the Loan Officers the property was shifted to an investment property loan and I lost that rate and had to pay thousands of dollars in points. Josh worked to get that cost down and I appreciate that but I still got stuck paying extra.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Veterans United is awesome! They were in close contact with us every step of the way. No question was stupid, even if I asked it 20 times, lol. I would recommend them hands down over anyone.

headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend

I am very impressed with the service and ease that Veterans United gave us! This was our 3rd home purchase, and we had a great experience. With all the things going on with purchasing a home, VU made it so much easier!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Highly recommended. They understand the customer. I will always recommend this Team of prodessionals

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Even though the process felt like it took a long time, it was just an average time for a real estate purchase. It was very stressful but I think, no I know it would have been more stressful if I would not have had the United veterans team, helping us step-by-step in the whole process figure out everything that we needed to get turned in that we needed to get done everything I would highly recommend to anybody who asked me to use Veterans United.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend

Love Veterans United!!!!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

Crystal, my closing agent was always extremely responsive with all of the million questions I asked. It was really appreciated during this process. Everyone was great, but I mainly worked with Crystal and she was very helpful..

headshot image of Amanda Perez

Loan Officer: Amanda Perez

NMLS# 2169580

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

I want to say thank you to everyone who has helped me on this journey of first times, I had no idea what I was doing, and everyone had made me feel at ease, as a first time homebuyer, I can get a bit overwhelming, and this valuable asset of a team made it easy and really amazing. Thank you!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

1 out of 5 Stars


Response from Veterans United

Kyle,

Thanks for the rating. If you'd like to talk with a Client Advocate in more detail about your experience, we're all ears. We'll pull up your file and take a closer look together.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Not much to say other than this team is by far more than a numerical 10. I hope when and if I decide to either refy or upgrade to a bigger home that this team or a team that was well trained from them is available at that time. As for any referrals if i have any to forward to Veterans United I will be sure to recommend not only MY team but any team from VU. I've worked in customer service more than 20yrs and this is the essence of what that is!!!

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

Overall, I’d give Veterans United 5 out of 5 Stars! ⭐️⭐️⭐️⭐️⭐️

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

I could not of asked for a better team! What seemed impossible months back, became possible and then reality. It wouldn’t of happened without the efficiency of this wonderful team! From the beginning, to the end, the process was easy and effective.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

1.5 out of 5 Stars

Response from Veterans United

Steven,

Thank you for sharing this with us. One of our Client Advocates will be reaching out to you soon if you've not already made contact so we can take a closer look with you. We hope to talk with you soon.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend
headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

More Reviews

See all 400,759 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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