Derek Russell was very helpful in all aspects of loan.
Describing and explaining and encouraging us in moments of uncertainty . He was always very friendly and informative and answered our questions while making it seem informal and very natural. This was our first experience with buying a home and it was not with out incident. The first one we chose turned out to be on a private street with a neighborhood association that they revealed two weeks before closing and we decided not to move ahead with that property. Derek helped us immensely with the follow through and the completion of the purchase of the home we are now moving into. I would highly recommend him to other clients and commend him for his help with us.
Vincent & Melissa Mason
Ryan Cannon was outstanding as my loan officer. He told me everything I needed to do to secure a loan, and made sure I filled out all forms correctly. I had my VA loan faster than I thought was possible! Thank you so much Veterans United!
Felt that my loan officer and his team did an outstanding job with everything. Helped out with all the questions we had and did it in a timely fashion
I enjoyed working with Ginny Young,She does a good job,
Michelle Jones is an exceptioal individual, she is dedicated to her job and the client she is working with. When ever I had a question she was right there with the response at time that was 8:00 pm in the evening.
I would also like to compliment the rest of the support, Chris and Lisa for all there assistance.Without this group of dedicatwed people this Condo purchas would not have been possible.
Thanks again too all
Everything was amazing mike auldridge and terri behrens were absolutely outstanding and i would recommend them and veterans united to everyone
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The guys that helped me did a great job and I am appreciative for their hard work.
Make sure appraisers are not controlled by the underwriters.
Thanks Doug and Michelle for all you did. We are very happy with our new home.
SMOOTH RIDE INTO OUR NEW HOME !!!!!!!!!!!!!!!!!!!!THANKS SO MUCH.......... CHARLES L.
I have had a bad experience in the past with different companies dealing with home loans so when I called Dan for the first time I was kind of nervous, but let me tell you dealing with Dan was the greatest experience I have ever had. My wife and I are more then pleased with VU and Dan and we will recommend him to everyone. Dan actually made this the least stressful process of any life changing decision. Dan was always one step ahead at every point of the loan process. My family and I are so greatful for veterans united and Dan That words truly cannot describe.
Thank you for all of your help in making our dreams come true.
The McDonald family.
We had a great experience with you guys and how quickly and efficient you worked to get us into our home was probably the best cuntomer service I have experienced in a long time,thanks again
I would like to go on the record to say that although buying a house can take a lot of hard work and time to process all of the required paperwork necessary to not only qualify but secure a loan, I was very happy with end result. My loan manager Scott Ratliff was a "hard charger" and did everything he could to make sure my family and I were ready for closing. Not only did he treat me with the utmost respect but treated me with individual customer service and was very understaning at times when I was not. In my opinion, Veterans United is a company that puts Veterans at the front of the line, and are "blazing a path for their competitors to follow."
The way that the apprasil's are set up need to be completed differently as to the time there required to have report completed and to have them turned in need to be addressed. That's the only issue that I have to say anything about.
Overall the loan went smoothly and the Century 21 Rep that was assigned to me was great to work with.
I have already recommended your Services to other members of the military and my family. I have told my personal bank (USAA) about how great your team was at completing the loans and helping me along the route and around every corner. I would like to extend a personal Thank You to David Llewellyn for dealing with my stresses as a first time home buyer. I am not usually known for my patients and he was able to mitigate that stress by going above the usual customer service. Again thank you for all of your support in helping me to become a part of the American Dream.
Great first time experience! They were always available when I had questions. Thanks for all of your help John and Ashley.
Veteran's United took a chance on me when other companies like USAA, Chase, Lending Tree etc. laughed at me. The loan officer and his team went beyond the call of duty and actually read through my credit profile vice seeing a number and discarding it. The compassion, dedication, and empathy of Veteran's United surpassed my familie's and my own expectations and simplisticly allowed us the chance to own our very first home. I recommend this company in lieu of others. They are truly there for you, and thus are my heroes. Thank you Veterans United!
A Big Thanks
Dave Buchner was absolutely fabulous. He was always one step ahead all of the time. In addition he was very pleasant to work with, knowledgeable and attentive. He kept us updated frequently. I can not compliment him enough.
Same as above!
Other than some last minute paper work hoops to jump through, I was very pleased and impressed with the professionals I've worked with at Veteran's United. Tyler Billington was extremely available throughout the process, and very good about getting back to me immediately. That kind of service and attention is very refreshing. Likewise, his assistant Neisha was excellent as well. Their referral of Sharee Charboneau worked out perfectly too. Thanks guys, and gals.
Brent was awesome! He was great about getting back to me in a timely manner and we were glad to have gotten him as our loan officer. He never made me feel like I was out of the loop or asking too many questions. I'm going to miss getting 10 emails a day from him.
Just thanks for getting us back in a home.
Some how when we all spoke of the closing costs. IN that conversation we understood that you usually could get the seller to pick up most of the closing costs. It was our experience in feed back from some other finance companies it would be about $6000 to $7000. When we received our HUD paper and viewed it with an additional Approximately $5000 financing over and above we assumed it was our part in the closing, financed in. It was a thumb hit with a hammer when we realized the pocket expenses. However the staff did a good job.