I feel that any business organization that works directly with customers should ensure the customer is always kept in the know of processes and actions. Veterans United Home Loans Loan Officer's provided the communications needed, even though the time difference from Hawaii was great, to allow me to provide necessary signed or unsigned documents needed to timely process my loan application. They helped worked through past negitive loan issues that were still attached to my records today causing lender's to question my creditability. It's without question loan offices went the extra mile to ensure success in our home buying experience here in Tennessee.
Great experience Mike Mange and his team was great to work with and we love our new home. Thanks Veterans United for making this dream a reality!
Brian has done an excellent job again! He looks out for his clients and makes sure to let them know when rates are changing so they can save even more money! Thanks again for everything and how quick it was done also!
Working with Danny, Amanda, and Colin Park made this all possible for us. They were there for us every step of the way with answers and reassurance. This was a very stressful and intense process and the only easy part was working with this team. They are AMAZING!!!
There seemed to be some sort of mix up between Colorado Title and the Veterans Unitied on a few items but it all worked out fine as we went along. Other than 60,000 sheets of paper to sign things went along smoothly. Everyone was cordial and business like---as it should be. We would do it again.
Special thanks to Jon Abernathy who followed through on everything we asked about or needed to know.
It was all very good!
I can only say that all the times I had not purchased a home in the past because of all the terrible hassle I had heard about. If I had not contacted Veterans United home looans I would still be apartment hunting. Your people especially the ones i have dealt with are totally awesome. Again I wish to thank Emily, Chris, and Austin, without you and your calm and positive re-enforcement I would bnot have made it through. Also a special thanks to Steve Cabana who was also very terrific
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Great experience we always got prompt service and any questions we had was answered very quickly. Thank you again
There was a mis understanding on whether my spouse needed to be present at closing, she was not on the mortgage or title however, Ohio state law requires spouse to sign endowment documents. I make this comment to improve closing for future closings. The closing progressed on schedule just had to make last minute arrangements that's all. I appreciate everything that VUHL has provided me and I am very grateful with the flexibility of your loan officers, on several occasions I witnessed Tim Hentz working way past regular hours putting in the top effort to meet deadlines and to make sure my loan processing was completed on time. I look forward to working with VUHL .
My loan officer and his team truly exceeding my expectations. I couldn't be more pleased with their work and the outcome. VUHL is an exceptional organization and I would strongly recommend it to any veteran seeking a home loan.
This was our first home purchase and frankly it has been a pleasure. Scott was very knowledgable and quick to respond to any of our questions. Our real estate agent has now done two different deals with your organization and is also very pleased. I found your company by accident on a random internet search and am nothing but pleased. THANK YOU and keep up the good work.
Michelle Jones was our loan officer and from the beginging all the way through the closing she was an exceptional professional. Always available to answer our questions and kept us informed and up to date at all times. She is a great represetative to have one your team.
Mike mange and his team made a dream along time coming, come true ! What they do makes a difference in Veterans Lifes !
Danny and the team did a great job providing professional and personalized service throughout the process. I am 100% satisfied with my experience!
Had a great experience Aimee and Michelle were very nice and supportive...
It was a pleasure doing business with Mike Mange and his staff. I know I was a challenge and sometimes a little stressed but they were always courteous and professional and more than helpful with all the paperwork I needed to get back to them. Thank you all so much. It really was pretty easy for me . I appreciate it.
It was a good experience I have no complaints
Mr Dianics was instrumental in assisting me with my home loan from onset in Feb 2013 to completion in May 2013. He walked me through the process step by step and advised me of all requirements up to closing. This was a first for me and the personal attention was exceptional to include assignment of real estate agent (Tyler) to home insurance (Scott). I would gladly recommend any veteran seeking home loan assistance to use Veterans United. I too enjoyed all of the perks. Thank you a million, Mike, and if you are a praying man or man of faith, I wish you all the success in your future endeavors and I pray that God will walk with you every step of the way.
With much respect, Joyce Riley, a new and proud home owner.