Rachel King went above and beyond and made this entire stressful situation bearable. The whole team was awesome from start to finish. We kept running into issues but Rachel and Ronnie took great care of us. (Issues were on the sellers side)
Mr cooper and Emily are Very professional and knowledgeable they kept me posted during the process at every stage they both worked very hard and expedited my refinance I have no complaints they were great
The entire team was very helpful throughout the whole process. Communication was available everything we needed answers. Would definitely recommend to other Army Officers in the market for their next home.
I want to say thank you to the Veterans United team. I really appreciate the hard-work and dedication on helping us finding the right home for us. We are looking forward to continuing our relationship with the team and will be recommending your team to more families in the area.
If you’re a veteran, Veterans United is absolutely the way to go when buying a home! From start to finish they are with you all the way you never bother them too much. They always keep you updated and answer all your questions. They are top notch. I wouldn’t use anyone else!
My agent has been a trendmendous asset for home buying services
Always ready to provide answer any questions we may and very patience.
I had multiple issues during my process of buying a home with Veterans United. If I could have given them a 0 out of 10 I would have. I will be letting all military know to stay clear of them for their home buying.
Response from Veterans United
Russell,
I'm sorry your experience fell short of exceptional. Our Client Advocates are here to listen and use your feedback in follow-up coaching with our teams and training managers as appropriate. I've left you a voicemail with my contact information if you'd like to discuss in more detail. We can look into any concerns or lingering questions you have. We're here to help however we can now and going forward, too. Please reach out anytime.
Very best,
Dave, Client Advocate
Thank you
Extremely pleased once again!! Thank you!
Great Job will use you again in the future thanks.
I wholeheartedly recommend Ms. Stewart as a mortgage loan officer. Her expertise, communication skills, personalized approach, attention to detail, and unwavering commitment to client satisfaction make her an outstanding professional in her field. If you're in need of a loan officer who will guide you through the mortgage process seamlessly, Ms. Stewart is the one to trust. I am incredibly grateful for her assistance and would not hesitate to work with her again in the future.
Very helpful. Answer all the questions the client have, and give time to adjust to your schedule
Thank you all for helping with are dream home!
Awesome team that kept me one step ahead during the entire home buying process. The VU team made the long distance purchase seamless. Thank you!
The process seems a little backwards. I did not have my appraisal untill 2 weeks before closing. I should have put my offer in and the very next step should have been the appraisal. I feel if something has been paid it should no longer be looked into I ran into a issue that I paid a item but since it couldt be tracked I had to continue to prove I had x amount of dollars. It's a very hard and stressful process. With everything the underwriter and the appraisal. I honestly feel like it's more of a way to stop veterans from proceeding. Very picky on small things and if the seller and buyer don't work together the accommodating fixing everything the appraiser wants fixed ,would be almost impossible. I am very thankful for the team I had I end up did getting the new home and I am very appreciative of it and had a great team along the way to help me questions that I had. But in my opinion the process is far to difficult for most home buyers.
Veterans United will always be our number one. They got us into our home with beautiful land, to live our dream.
