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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,334 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,334 unfiltered reviews

Starting on Page 2158 of 14812. Return to Page 1 »

5 out of 5 Stars

I am very happy with the service I received with Veterans United.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

I would definitely recommend Veterans United!

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars

Thank you. Thank you. THANK YOU, Zach et al! You walked me through every step of the process and thoroughly answered any question I had along the way.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Katie Tinker

Loan Officer: Katie Tinker

NMLS# 2423202

5 out of 5 Stars

I wish every veteran knew about Veterans United. I would probably still be thinking home ownership was just a dream if it wasn't for them.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4.5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

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5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

Ready to see for yourself?

Experience first-hand why 352,807 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veterans United was dedicated to the success of this loan from initial contact. Willing to discuss options and potential outcomes, as well as openness in discussing competing offers. I appreciate the professionalism of the entire VU team.

headshot image of Travis Hurdlow

Loan Officer: Travis Hurdlow

NMLS# 723804

3 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Josh Matz

Loan Officer: Josh Matz

NMLS# 2389906

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Effortless experience from application to signing for my new home. There were also perks provided only by Veterans United such as discounts on services that prepared me for my move. Highly recommend!

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars

Second time purchasing a home with Veterans United and once again 10/10 experience!

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

1.5 out of 5 Stars

VU’s dogmatic insistence on their bureaucratic process led to delays on closing day. And the team was mostly tone deaf, even when their oversight led to some delays.

Response from Veterans United

Trevor, thank you for taking the time to speak with one of our Client Advocates and we hope that we were able to provide clear resolution to your questions and concerns. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Our licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reconnect with us if you would like to discuss your experience further and thank you for taking the time to complete our online review. Again, we apologize if you felt there were unnecessary delays during your process.

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