Improvements can be made. A large lender with shortcomings especially before closing. I think government shutdown issues could've been an obstacle. Please, communicate better or send a rep around when closing.
Everyone we had the pleasure to work with was knowledgeable, patient, and kind. Our home buying experience was made so easy and enjoyable. Rachel Bruce and everyone at VU made our journey so easy and enjoyable. As first-time homebuyers, we very nervous but it was such a breeze.
Outstanding. For you that wrote APRs, right column and the some.
The experience that we had with Michael was beyond expectations. He was very personable and made out purchase an easy one. I would recommend him to anyone interested in purchasing a home. Thank you and keep up the great work.
Outstanding Service
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Great rates! My closing company said my rate was the lowest they had seen. Very friendly and courteous staff. Although I didn’t really need it, the concierge service is great to offer as well to help with finding local utilities and services. My loan officer Dustin kept me informed and was always available and quick to return calls.
The “To Do” list is easy to use to upload documents.
Would highly recommend.
For first time Home buying it was the easiest process I’ve ever done honestly
Website was easy to use
The team was very professional and gave great advice and pointers throughout the whole process.
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Paul and his team were outstanding.
Ty Reese and his team are incredibly awesome. They helped me to rebuild my credit score, guiding me to a successful ownership. Much appreciate!
My Loan officer Aaron Hayes and My Realtor Maria Deeds made this whole process hassle free. My wife and I are amazed by the way everything went so smooth and we were able to closed on our dream house fast and earlier than estimated. You guys rock!! Thank you Aaron and your whole team. And thank you Maria for clearing out all my concerns. God bless you guys.
Ben and his team are the best to work with
Veterans United made so simple to upload documents through their app. I thought the process was going to be more complicated, but they communicate communicated with me very well. I spoke to them at least once a day. Everything was great.
I never dreamt it would be so easy to get through this process. The transparency of the process and timeliness of communication of what they needed is unparalleled.
