Thank you so much for your help and happy out look i was nervous at first but felt comfortable in your hands right away
Amy and Adrienne was with us every crazy step. I don’t how we would have gotten through it all without them.
Great service
A big Thank You to the VU team: Zane Hildreth, Monika Cooper, and our assigned local VU real estate agent Betsy Thompson - all you were fantastic! First time senior citizen Veteran home buyer; we varied our home search from homes in California, Oregon, Utah, Florida, and Arizona - Zane and the VU team were helpful and patient with us through each phase. We highly recommend Veterans United to our qualified veteran friends and associates.
Searching for a mortgage company to handle probably the largest purchase or refinancing house most Americans buy-it can be stressful.
From the “get-go” Hanna, Madison and team totally assuaged that stress.
We were updated regularly and any questions were quickly answered. We have bought 9 house in
our lifetime- Veterans United has been the best mortgage company we have worked with.. We especially like the To Do’s list and having it marked off when we completed each task. It took the mystery out of the process; plus the emails from Hanna and Madison let us know where we were in the process. Job well done. Gary & Emily Slusher
It was an absolute pleasure working with VUnited. I'm thankful to have such an amazing team who was alongside every step of the way.
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i was not happy with my curent morage so i lookeded into veterains loans again, and the talked me threw process and asked me what i wanted to do and options of what i could do and did it in about 6 weeks and when i had trouble with forms and paper work respended as quick as they could hours or next day , as i went from one loan 26 years and other from thirty to 20 years as figured i was old wanted less years, my team was great thanks for all george
Working with Colin Park and his team at VeteransUnited was an awesome experience. After visiting many homes, my wife and I finally found the home we wanted. Colin was there throughout our whole home buying journey and made the process easy. Today I am a proud veteran home owner. I am glad I chose VeteransUnited!
The team was incredible! They broke down each step and reduced moving and home buying anxiety extremely.
Tony and his team did an excellent job with my refi. They were able to insure I had all my paperwork and forms completed in a timely manor. They were responsive to any and all of my questions and if I did not understand a part of the process they took the time to explain it so that I understood what was happening and the steps needed to complete the process.
I think the process was very trying on me and my realesate agent at best, always something different you wanted and more money,
Response from Veterans United
Hi Billy,
I’m sorry to hear how stressful this process felt for you and your real estate agent. It can be incredibly frustrating when it seems like requirements keep changing and costs continue to come up along the way.
That’s not the kind of experience we want for our borrowers, and I understand how that uncertainty can make the process feel overwhelming.
If you’re open to it, I’d like the chance to learn more about what happened and provide some clarity. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com so we can talk through your experience together.
Sincerely,
Claire S., Client Relations Manager
Quick fast, to the point. Easy instructions closed in a 4 weeks! Yall rock!
Phenomenal Customer support from start to finish. I had a lot of questions, they had all the answers.
Veterans United was great to work with! The process was very easy. The faster you get the items they request the faster the process works. I would definitely use them again in the future. I highly recommend them! Ashton Graf was awesome!! She made the entire home buying process less stressful and easy to understand. She went above and beyond what she had to. I have recommended her and Veterans United to every one of my friends who are veterans.
They went out of their way to assure us and help us as new home buyers. They didn’t get upset with how tedious the questions were and made it feel like we could trust them in the process. Thank you to my team who helped me and my significant other buy our first home. Thank you Courtney and Kyle.
This is my second time utilizing Veterns United and will continue to utilize them for any home buying needs!
