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Page 2195 of Unfiltered Reviews from Our Homeowners:

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5 / 5
Would Recommend
5 / 5
Would Recommend

I was very pleased with the courrteous professional attention i received from every one at Veterans United home loans its nice to know that there are people who care about veterans, and make this process as painless as they do . thanks for all you have done for me it was a pleasure having you do all my home loan and as everyone knows a veteran stands by his commitments!

5 / 5
Would Recommend

Mark was a great loan officer to work with. He kept in contact with me at all times and informed me of the staus of my loan process on a constant basis. I would highly recommend him and your staff to fellow veterans and family for the home loan process. I can't say enough about Mark and Dan who helped me with the process and being a first time homebuyer, thanks to both of them I now have a beatiful home.

-Lorenzo C.

5 / 5
Would Recommend

What a great help my team of guys were, made our mortgage process go very smoothly.

5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Very impressed with the my loan team at Veteran United. I had an extended business trip coming up and Steve and Shan did a tremendous job in getting my loan approved and speeding up the closing process before I left the country. I really appreciated that. Will definitely recommend to friends and family.

5 / 5
Would Recommend

I really enjoyed working with Derek, he made the entire process stress free. He was very professional and has a great sense of humor!!!

4.5 / 5
Would Recommend
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3.5 / 5
Would Recommend
5 / 5
Would Recommend

Mitch Casteel went above and beyond what I ever expected from a loan officer to do. This was the first time I had purchased a home on my own and he was there to answer every question I had no matter how big or small. His patience with me was unwavering. Whenever I called him I knew I would hear back from him within the hour unless of course it was in the evening or weekend after hours. I feel like I was working with a friend, not just a person on the other end of the phone of computer. I would never hesitate giving out his personal contact information to another veteran looking to purchase a home.

5 / 5
Would Recommend

good job

4.5 / 5
Would Recommend

Katie Rose was always helpful and timely especially with anything needed for underwriting.

5 / 5
Would Recommend

every thing was outstanding

5 / 5
Would Recommend

I have used VA Home loans twice now for two different homes in two different states. They have answered any and all questions very promptly when asked, and are always so cordial when dealing with them. Jon Lucas & Beth Cameron are a superb team! KUDO'S TO THEIR TEAM!

5 / 5
Would Recommend

Ryan Harrison, Derek Flood-Lorber and Joe Ferling really went the extra mile in helping me achieve my dream home. WIthout them this process would have been very strenuous and in spite of everything going on the process was smooth and easy.

5 / 5
Would Recommend
4.5 / 5
Would Recommend

worked very hard to close my loan. Only thing that I would like is maybe an update contact, even email regarding the status of my loan. I felt a little in the dark only getting an email/call once a week. it would have been nice for a twice a week update.

5 / 5
Would Recommend

I would without hesitation highly recommend Vuhl for any veteran seeking a home loan.
My loan officer (Mark Dishert) was fantastic in every respect in helping me throughout the process of obtaining my VA home loan. A huge thank you Mark. Paul & Kay Bugher.

2.5 / 5

Our loan officer demonstrated a complete lack of attention to detail at every opportunity. The initial loan documents were mailed to the wrong address, which had to be forwarded to us at the proper address by our renters, and forced me to engage the renters and quell any fears that we weren't selling the house while they were occupying. I signed paperwork "locking in" our refi rate of 3.25%, then received an email with a new GFE a few weeks later with a rate of 3.35%. There was zero communication from my VUHL representative (Blake Stark) on why this was changed, so I called and was told that the 3.25% rate didn't apply for our loan conditions...? I feel scammed and misled. If I wasn't already 2 months into this refi process, I would have walked. In fact, I probably should have. That is a complete failure of the loan officer and VUHL and I will NOT recommend them to any of my coworkers or friends. Additionally, I received requests from different individuals for the same documentation (which was already on file), emails with attachments missing, and poor explanations on what certain documents were and how to locate them (the original Note). The entire process was drawn out and convoluted at best.

The only positive thing I can say is that Blake Stark was always professional and courteous.

5 / 5
Would Recommend

Very professional team. They took all the worry from me the head ache ect. I love you guys for giving me a great experience. Thank you!!!!

4 / 5
Would Recommend

I felt very satisfied with my loan rep. and my overall experience was more than satisfactory. I wish I could have been more informed of delays of paper work especially since I had to plan around the closing date to move out from my rental apt. Other than that I am very pleased. Thanks for everything

4 / 5
Would Recommend

No comments. Thanks.

5 / 5
Would Recommend

My experience was so amazing. Everyone was willing to bend over backwards to help me get into my new home, and I am so greatful for everyone's help.

5 / 5
Would Recommend

I am extremely happy with my experience. Both Albert and Holly have been amazing all the way through. The communication and constant in the know emails provided by both was amazing. I cannot thank them enough for all they have done in helping us obtain our dream of owning a home. Great job and thank you!

3.5 / 5
Would Recommend

A

4 / 5
Would Recommend

Service was good, loan officer was very nice but lacking knowlege on a few things and kept asking when we were doing pest inspection after we told him

5 / 5
Would Recommend

Veterans United Home Loans is an outstanding lender to work with. They went out of their way to help meet my needs and turned a scary endeavor into an extremely easy and pain free experience. I highly recommend VUHL to any veteran looking to purchase a new home. Thanks many times over.

5 / 5
Would Recommend

Shane and Molly were great throughout my loan process. All details were explained and my questions answered thoroughly. Overall outstanding experience.

5 / 5
Would Recommend

My experience with VUHL was unbelievable from the first contact to the last. I really felt comfortable dealing with the loan specialist that took our application and throughout the whole process. Thank you.

See all 67,100 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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