Todd Keicher did an outstanding job, he kept me well inform of what I need to purchase my house. He's performance where excellent I evaluate his performance as 100 percent.
Over all I feel that Veterans United Home Loans is a great lending institution with a very good management team that cares deeply about those who have served in the military forces of the united states of america.
Jody Overacre was very helpful through the whole loan process. He walked me through everything step by step and broke down each phase so that I could understand what was going on. He was very patient with me and my wife when he asked for certain documents and information that he needed from us. Veteran's United made our dream come true whenever everyone else said they could not help us.
My wife and I are very thankful for the above and beyond efforts of the VUHL team throughout our loan process. This experience greatly exceed our expectations as it was an overall smooth and stress free process. A very special thanks to Coral WhiteField and Nathan Heckt for their time and commitment in helping us purchase our dream home. My wife and I now have a beautiful home to raise a successful future generation of our family. We cannot thank you enough from the bottom of our hearts for this wonderful deed. Bravo Zulu VUHL!
These guys worked really hard to make things happen!
I felt that VU asked me for documents and things that were personal and none of their business. There are some thing you have a right to know but I think you went way beyond that.
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THANKS TO ALL FOR DOING A WONDERFUL JOB. I WISH I COULD HUG YOU ALL. WE ARE SO HAPPY. I KNEW PEOPLE COULD DO GREAT THINGS TO HELP OTHERS, BUT YOUR PEOPLE WERE OUTSTANDING. THANK YOU [HUG] THANK YOU [HUG] THANK YOU [HUG]
For the most part I had a good experience. I did get the house, even though sometimes it was looking a bit doubtful. I think you should have better communication with the clients realtor. My realtor was always telling me different information than I was getting from my loan officer. That made it hard for me to figure out which one to listen to. But like I said I got the house and that is the most important thing to me.
Thank you for your assistance and support. Our loan officer was very understanding and patient with what was a highly stressful moment in our lives. My husband and I are very grateful.
My loan officer Matt Mc Daniel was outstanding!!!!He was very attentive and showed that he really cared not only for his work but his clients, I will recommend Matt to anyone I know who needs a VA home loan.
Over all service and quick responce was good.
Joey, Amanda, and everyone else are very nice, helpful, and professional. Our experience with VUHL was wonderful!
Tony was great threw the whole process, it was obvious that he has had experience at his job. He was very professional, patient , said what he meant and meant what he said (one can respect that). weather it was something we wanted to hear or not. It was refreshing that he took the time and patients to explain things not understood. I truly felt like it wasn't just a paycheck he was after, but that I was an individual he really wanted to help.
Todd Keicher & Ben Lake treated us like gold !!!
Professional, friendly, accessible, and responsive, Kevin Reichert was the epitome of customer service. Working with him through the process was incredibly pleasant and reassuring and anyone looking to purchase a home through VU would want to access his expertise and skill.
Little more communication, but overall the experience went well and fast. Bill was very profesisonal and conducted business in a timely manner.
Bob and I couldn't be more pleased with VUHL! There were a few trying times during the first one but we still closed on time and this re-fi was a breeze! Brandon professional and personable at the same time. Thanks so much. Bob and Loretta Hodges, USAF Retired
We can never thank you enough for helping us secure the loan for our new home.
UVHL has proven the 23 years Gale gave to this county has given back to him
renewed gratitude and happiness.
Aaron Foster is a great loan officer. He always got back to us in a timely manner and we couldn't of had anybody any nicer then him either. Very professional.
Angela and Scott where awesome I reccomend them to anyone
Just need to be a little better on communication. Don't let the customer wait a month for a wa
It was a great experience and through the long wait of the short sale they were very helpful. Thank you.
Brandon Crites made my first experience buying a home fast and simple. Very satisfied
Just keep up with all new changes with the government home home loan programs.
Great job, always friendly and kept me up to date on loan status and requirements. Non-pushy, which I appreciated very much.