Veterans United experience has been amazing. You guys are helpful and reliable. My questions are always answered. Keep up the good work!
Thanks Jaclyn for stepping in when I was overwhelmed and getting the documents I needed!!!! MVP
Awesome, Great and Amazing
Veteran's United was such a great option for us. After we had been told 'no' by other lenders/companies, Veteran's United had come across our path as an option and from the very start they were very communicative, hardworking, and efficient. We are so thankful as they helped us reach our goal of buying our first business. We look forward to our grand opening and helping the community. It's because of Veteran's United that we are able to do so and look forward to working with them again in the future.
This SUPERSTAR Team made this process an easy one. Highly recommend for any and everyone to use.
2nd home was just as pleasant as the first
I would not work with that specific appraiser again, the communication was not there when needed and the process for this loan was prolonged because of it.i had an ok/stressful/frustrating experience because of it
S tier service I enjoyed working with yall I would do it again.
Easy process overall, everyone was great. I was extremely happy with the high level of communication I had with my team through out the process.
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For a first time home buyer, you will not find a group or an organization who will be as helpful and make this process significantly easier. The team went above and beyond to ensure that I was taken care of and things were going smoothly. From consistent calls to see how I was doing and handling everything behind the scenes, this team did it all. Could not be happier with my house, the process, and the people who made this all happen. A huge thank you to Veterans United.
For the most part Veterans United and Jake were good to work with. The issue I had was with the fact that every time I would get a new loan estimate to sign the numbers were way higher than what I was told to expect. I was told not to worry about the numbers because supposedly they were worst case scenario. They ended up not too far off the end amount. It was like pulling teeth to get my final closing cost amount. It ended up being a ton more than was talked about before some credits were applied. In the end the amount wasn’t awful the communication from my loan team was. The whole situation would have been much easier to handle if they had let me know what was actually going on instead of a big surprise at the end with no explanation. I can’t say how Veterans United rates compared to other companies.
This is the second home I have purchased and Veterans United made it easier than buying my first home.
The Veterans United app and online experience is very user friendly. So impressed with how well we were kept informed and the ease of reviewing and signing all documents online. Kevin, Kristine, and Gabe all did an amazing job. Even the little things of sending out personalized gifts means a lot and my wife and I will definitely go back to Veterans United if we ever decide to buy again.
