Was told the day of I wasn’t closing. Constant miscommunication on closing. Last minute “to do” that through off the closing. Several times I’ve called and no one answered, then called for the manager and found out the person was there. Amazing at the beginning, but fell off completely once we got closer to closing. We were expected to have things done, as we did in a timely/quick manner, but constantly felt like we were expected to take days off to accommodate the loan to do list. Great rates though.
Response from Veterans United
Hey Anthony,
I’m really sorry the communication piece to your experience left some to be desired. I want you to know I’m taking a closer look into this to use in future coaching and training opportunities with your team and managers. I’ve left a message for you with my extension and email. Please reach back out if you’d like to talk more about your experience or have questions I can help answer.
Sincerely,
Dave, Client Advocate
I would recommend Veteran’s United to Veteran’s and non-Veteran’s alike. The team that they put together, the speed in which they work, and the ease of process that they make happen is unparalleled. They’re “good to go” 10/10
My Veterans United team was great! I put them through the wringer with competing offers, frequently juggling numbers, and a fair amount of indecisiveness on my part but they were able to help me make sure we got the absolute best deal for our family and never once made me feel pressured into anything else. Solid 10/10 from me!
I'll just continue to stress, that Nate and Abbey treated me like family, and that means more than anything. They're absolute professionals, and I'd go through this process again in a heartbeat if I could work with them again. Veterans United has treated me with more respect and care than any other organization I have dealt with in any profession. You guys do it right, and I'm grateful that I was able to work with your team. I'm truly forever grateful for the help and assistance that you've provided to me and my family.
I couldn’t be more satisfied, My team at Veterans United really went an extra mile with my personal needs, they were there daily for me and they didn’t hesitate to help me through the process. I am astounded by how quickly the process went and ecstatic with the results. Thank you Forest, Tony and Liz
It was an absolute pleasure dealing with Veterans United, from the start they were very attentive and friendly, would respond any question or concerns quickly, definitely won me and my wife over that’s why we ended up going with V.U even over the bank we have used for years. Awesome experience, it was made enjoyable and easy for us, would recommend V.U to anybody.
Veterans United are awesome and work hard for their Veterans. They made my dream home come true.
To : Veterans United
You all made a goal of mines come true when I did not believe it was possible for me to be a home owner again.
Thank you, Thank you, Thank you.Clifford T.
Our Family appreciates the dedication, organization and timeliness of Mr. Sepulveda and his team. Their organizational skills made our experience an unforgettable one. We felt their support through the whole journey, never alone! We would definitely recommend Veterans United for their incredible expertise and support.
I'm single so going out and purchasing a ho.e has been something I never really considered. I soon realized that taking advantage of my benefits as a veteran wasn't that hard at all and Veterens United really succeeded in making sure I stayed within my means proving they were more than just a company out to get paid. The team is very supportive, the communication is invaluable and I'll definitely be using them in the future.
Thank you for your help in getting me to a level I never seen that could be me.
This was my first home buying experience and Veterans United team made everything go so smoothly. I want to recommend any veteran looking to buy a home the first home or second or what ever it may be. These are great people they will take care of you. Have a blessed day and home.
Amazing work, beautiful results!
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My experience with Veterans United was awesome. Being a disabled veteran with ptsd can be challenging at times because of how frustrating things are for myself and other Veterans. Dane and his crew were very understanding and were there whenever I needed to talk about my loan process. We closed in under 30 days which was awesome. If your looking to purchase a home then Veterans united is the place to go to.
I'm extremely grateful for all the hardworking team involved in my loan process at veterans united. Thank you Nicole.
My time did a great job
Thank you all so much for your time and efforts in getting everything done so quickly!! I cannot believe that this is all still real!
To say my team at Veterans United made the home buying experience amazing would be an understatement. They really went above and beyond the call of duty by making a normally stressful situation of home buying seem like something much less to have to worry about. From the initial contact, to the phone and email updates there’s nothing that these guys overlook. Even the My Veterans United app made it all so much simpler, I’d like to give these guys a HUGE shoutout and round of applause. I will definitely be referring my military brothers and sisters and I am a customer for life. I can’t thank you guys enough!
Lance, Yoel, Skylar, and Tammy were super fantastic and guided us through this with white gloves all the way. Buying this house was a lot less stressful because of them..
