The entire team at Veterans United worked very diligently and made the process easy.
Each team member was outstanding at every step. I highly recommend their services to all looking for a great home buying experience.
Can you use the same one from above?
Dealing with the loan officer and the customer advocate was very unpleasant
The experience from start to finish was great! All questions I had were answered so fast, it was unreal. I highly recommend veterans united for anyone who is able to work with them.
The whole process was pleasant, easy, and harmless. I truly felt personally catered too. Definitely highly recommended
I don’t know why there’s not an option to review Mallory Fuller but I’m gonna say something about her anyways. Mallory Fuller has been amazing and helping us close in such a short timeframe. She gets an absolute 20 out of 10 in my scoreboard. She deserves some recognition at Veterans United for all of the hard work she has done for my family. Mallory Fuller. If you’re reading this, I want to say thank you again and much Mahalo. 🤙
Everyone on the team knew what the other was doing all the time. They always return your calls or reply via email.
We have worked with amber before and she is always willing to answer all of our questions
This is my third mortgage with Veterans United since 2019. Since Shane and his team came into the picture, the process has been awesome.
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Highly recommended VU. 10 out of 10. Friends of ours had the same experience with VU.
The only issue that we ran into was closing. We intended to close on 8 March, but the final disclosure was not ready which pushed us back to 9 March. Not really a big deal in the end, just rubbed me the wrong way considering we began the process in January. I don't know how long it takes to prep closing, but having the paperwork done on time when they said it would be would be an improvement. I'm not sure that this is completely on VU either. Everything else went smoothly though and the team was courteous and responsive.
Going thru Veterans United was an excellent experience. They were professional, and task and time oriented. Everything flowed seamlessly, and they did a great job in every aspect.
