I had always thought that purchasing a home was rather difficult and stressful. That actually did happen with the first home loan mortgage team. (NOT VU). It was basically a tug-of-war between them and me, and the items that THEY were trying to acquire was not available even though they knew it was impossible to attain. However, Chrissy Namaki, (NFG-Realtor) then contacted Mr. Jimmy Hale and soon after that, actually 2 weeks later, the impossible became a reality... I finally closed and stepped into my first ever own home after serving 22 years in the Navy. Mr. Brad Boer was also integral in this process as it was him who continued to communicate with me and advising me on what to do next. Overall, my stressors were gone, and my hope of finally getting a home was complete. I just want you, the Directors, Management and the rest of the staff of Veterans United, that both Mr. Jimmy Hale and Mr. Brad Boer deserves all the praise in this endeavor, as if it weren't for them, I would still be searching for a home in the great state of Texas.Thank you Veterans United...Respectfully,J. Montes
USN Retired
Kody was awesome! He always had tons of patience and answers for our questions.
Was an amazing streamed lined experience 5 star service!! Thank you Veterans United
My team was outstanding and a synchronized machine. Consistently updated me on resources to help learn about my financing, checked in to see how they could help, and never skipped a beat when I had questions. Even after waiting out a Winter to re evaluate the market, the team was ready to get it done the next Spring. 11/10
My wife and and couldn’t ask for a more professional more caring team thank you very much you made us feel like family through this whole process gonna miss you guys!
Appreciate your service will be back again if I purchase another house. Thsnks
As a first time homebuyer, Veterans United made the whole process a breeze. Totally seamless transaction from start to finish. Always communicative with us ever step of the way and alway available for questions or concerns. This team rocks!
This was my second home purchase with Lucas. He was incredibly helpful each time explaining what things meant. Extremely prompt response times even during the weekend. Lucas called me to explain changes to documents before I had a chance to look at them and become confused. I have recommended and will continue to recommend Lucas to others.
Will definitely recommend to someone who is wanting to buy a home. You guys made the process quick and easy and made sure you took care of me and I really appreciate y’all doing such an amazing job. Heather was diligent and hardworking, she’d stay up late to look at houses and wake up early to respond to my texts because of my schedule, I really am happy with all the work everyone out in and would like to say again THANK YOU!!
What a great team of people. They made it almost seamless.
VU and the team are always outstanding.
I've purchased six homes in the past and have to say that Veterans United was the best.Marcus F.
Devin, Juan and Jessie you are a great team. I am so glad that I had the opportunity to work with you guys. You were amazing from beginning to end. Thank you for introducing us to all the services available at Veterans United. We could not have done it without you. It has been our pleasure to work with such an amazing team. I won't hesitate to use Veterans United again.
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This is the 3rd time I've used used Veteran's United for a VA home loan. This time, was on a new construction house, which has extra steps and complications. I used the Columbia, MO office for the first 2 and it went great with Tom Champion. I attempted to use him again but was routed to another team led by Charlie Holston. The process did not go as smooth with them and I felt like I was put on the back burner at times. I switched to Nick's team in Bellevue, NE to take advantage of a local housing credit and the process went much smoother from there and we were finally able to close after 6 months!
Bob’s team done a great job in patiently helping us throughout the process. They really went above and beyond. Bob’s team is awesome!!
We are so happy that we selected Veterans United Home Loan to handle, guide and assist us with the purchase of our home. Everyone on their staff is a true professional, Thanks Veterans United Home Loan for this great accomplishment in our life time.
Jeff is outstanding with providing information and, he also breaks everything down to make sure it is all understood and comprehended.
Veterans United is the place to go for home buying and refinancing. Thanks
I greatly appreciated when I would express a concern, the VU team would have the same concern and look into the matter. The home buying experience is always going to be daunting, however when questionable situations arise outside the buyers handle, the buyer addresses it and the VU team sees the same concern, shows trustworthiness and engages to obtain an answer or workability. It is very helpful that a veterans service organization knows how the VA responds when it comes to the VA home loan. I do not like the bureaucracy of corporate America, but I admire Rob, Austin, Chas and the people who where tasked with my home buying experience. Maintain honor it. Semper Fi. God bless.
Communication was clear and concise. The website made things very easy and fast to work through the process. Each team member was very knowledgeable and confident in helping us through it.
