My team was amazing! You all really made the process very easy! So patient and professional! We were blessed to have you Kevin, Koleen, and Candace!!! Thank you again for all you do…I still can’t believe how smooth this process was, it doesn’t feel real!
Carma was amazing to deal with.
Response from Veterans United
Michael,
I wanted to let you know Derrick from Client Advocate has reached out to discuss your experience in more detail. Please reach out however and whenever is most convenient. I hope you’ll give us a chance to listen and make this better as much as we can.
Sincerely,
Kendra, Client Relations
Veterans United was great from start to finish! Brett was really great to work with very help. Jourdan and Arlem are so sweet and very helpful.
I feel very lucky to have had the opportunity to work with Veterans United. I will recommend all my friends this way.
Avoid Nicole Culbertson at all costs. A client advocate was able to help me towards the end and I certainly appreciate the efforts of Mr. Myers. My husband and I are both in the military and the level of stress and poor ethic were we went through with VU was beyond. I really wish we didn't have to use them but it was too late to back out and risk losing our new home. Towards the end of the transaction we ended up with the opposite of what we agreed on and a much higher monthly payment. If you do decide to go with VU, watch out for their 'surprise' closing estimate calculations and rates just the Friday before you close and the whole team gone on some type of leave so they don't have to respond to any of your inquiries. You won't get slapped with an origination fee of that magnitude anywhere else and their ridiculously high closing costs. If you're military, run.
Response from Veterans United
Dillon,
Our Client Advocate is available and here to support you. Dave left a voicemail for you and sent an email with his contact information yesterday. We're here to help clear up any lingering concerns and try to make things better as much as we can. I’m sincerely sorry for the stress you went through and hope to hear from you soon.
Kindest regards,
Kendra, Client Relations
This was my first time purchasing a home and I couldn't have asked for a better team. I will definitely tell others about my experience and refer them to the professionals that helped me!
Every home purchase is unique due to different states, towns, and people involved. Working with agents can make or break the experience of the process. It is the people at the mortgage company that can make it easy or hard, and with Mike, it was smooth sailing from day 1 till closing day. I can't say it enough, i would recommend all to work with Mike.
The nest
As mentioned above the whole process was quick and easy and I would highly recommend Joel and his Veterans Advantage team!
Veterans United came highly recommended by other veterans. I'm so thankful for Lindsey and Michelle. They made this process so easy for me!
As always Veterans United was incredible to work with! I will never use another mortgage company because nobody can beat the friendliness, helplessness and availability of their team. They make the home buying process stress free and simple. You cannot ask for more. Thanks again for everything.
At home!
I was nervous starting this process but the team at Veterans United made the process so simple and easy. They game me step by step instructions on what to do and when. They really listened to our needs and took great care of me.
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Overall I’m really happy and content with my experience with veterans United. I would 100% recommended this to any of my friends and family.
Honestly, this process was smooth for us. Questions were answered in a good time and if they didn’t answer our calls or emails right away, they would get to them very quickly. A heck of a good job.
