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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,824 reviews
750 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,824 unfiltered reviews

Starting on Page 249 of 15,661. Return to Page 1

5 out of 5 Stars

Thanks to Cal and crew the refy went as exspected...and would recommend your sevices any day any time...10 stars anytime...Dr. Larry A Bond,PH.D.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

3.5 out of 5 Stars

The experience was 10/10 until we reached the closing date. Clint was incredible to work with and helped me out every step of the way. There was a miscommunication so my spouse on the mortgage despite her not being present at signing. We were supposed to close on a Friday afternoon and it took until the following Wednesday to resolve all of the paperwork. I couldn’t reach anyone on the team that Friday evening and when one of the team members responded to my realtor I was not included in the response or contacted by veterans united. It felt like the team didn’t know what options I wanted to go ahead with.
The closer insisted on my spouse waiving her homestead rights if she wasn’t on the title, but didn’t explain why it was necessary. The title attorney and her team were also confused because it was an unusual request.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

I had an excellent experience working with my loan specialist by the name of Kelly Tolster; the whole team at Veterans United was great. They were patient, knowledgeable, and always willing to explain every step clearly. I never felt rushed or confused, and they made the entire process smooth and stress‑free. Their professionalism and kindness truly stood out. I’m very grateful for their help and would highly recommend them to anyone going through the VA loan process.

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Photo submission from Timothy A.

Mason and Meredith were absolutely amazing to work. Very friendly and professional. Always available to answer my questions and assist me along the way. I will highly recommend them and Veterans United to every Vet I know!!!!!

headshot image of Mason Farris

Loan Officer: Mason Farris

NMLS# 1736871

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

My realtor, Aretha, was great! The team at VU was great, just a little time problem at the end, but they got it done!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

From start to finish this was a very professional process, great communication the entire time and was able to flow well with the changes that had to be made

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Knowledgeable excellent communication A+.
Defenitly recommended!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

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4 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Everything is cool, the freezer isn’t working right lol

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

4.5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Photo submission from Neil R.

Veterans United was wonderful in walking us through each and every part of the process. Our loan officer Ella is a star in our eyes. She was professional and helpful in areas where we were confused or having any sort of problems. We recommend Veterans United to anyone looking to buy a home, they made it actually enjoyable-even the paperwork.

headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

Jennifer and Dana on my team were amazing to work with. Very helpful with answering questions and keeping me updated. Very professional would highly recommend to anyone.

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

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Experience first-hand why 374,767 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Anne,She was very attentive to what I needed for the purchase of my home. She communicated consistently and often to keep me informed of the process. I am very happy with the results.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

This has honestly been an extremely simplified process. I couldn’t be happier with the team and will absolutely do it again in the future.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from Carson M.

I could not have selected better agents to work on my behalf, courtesy, knowledge, understanding, prompt and above all, great communicators. It was my pleasure and honor to work with such a great team. Best wishes to all.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Wei wei and Lisa helped us with more then needed and were always available for us

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars

Best experience I’ve had with home buying process will do anything to get you to the finish line!!

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

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