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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,496

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

My experience was superb.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

I can’t express how great Chris B was throughout this entire process. I am so thankful that he was the loan officer who I was connected with.

headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
Would Recommend

Awesome at communication. Very quick and responsive. Always on top of it

headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
Would Recommend

Very kind, helpful and efficient. After hearing friends and family complain about the problems they encountered buying a house, I was pretty apprehensive about the process, but Veterans United made it so easy! Answering all questions promptly and all documents as soon as they were available. I am very, very pleased with our results, and am looking forward to moving into our lovely new home in two days.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

4.5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
Photo submission from Kim J.

This was my first home buying process. Veterans United and the team that assisted me held my hand and answered even my simplest of questions and made me feel comfortable throughout the entire process. The open communication throughout everything allowed me to see every step of the process. I would highly recommend them.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

Everyone was so great. They answered all our questions and helped us when we got frustrated. I would recommend them enthusiastically.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

I had a lot of things going on in my life during our refinancing and he made sure to answer every question even if I asked it multiple times so I really felt like I was working with people who had patience and wanted to help us quickly with every problem that arose

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

What an outstanding team. House buying does NOT have to be stressful. Derek and his team are the best and made the whole process easy.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
Would Recommend

They never gave up on me. Honestly they were a miracle in my Life. anybody that's a part of or even associated with Veterans United is a good friend of mine, and are welcome to come take a dip in swimming pool in the back yard of the beautiful home I would never have been able to purchase without the help of Veterans United home loans. Honestly I owe it all to them. The patience and care along with the professional approach
Let's you feel safe during this most stressful decision making process of buying a home. This is the largest investment that a person usually makes in their life. I can confidently tell you that when my girlfriend told me to call veterans United I had given up on trying to buy anything but making that call to them was the best decision. I ever made. I thank you a million times over every day for the rest of my life VETERANS UNITED HOME LOANS. Craig and Chad and Barno you are my very best friends thank you with all my heart. May God bless you.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
Photo submission from Catherine G.

The lender I had was Craig he was great walked me through everything that I needed to do. My advice to anyone looking to get a VA loan if you feel that you qualify to give them a call.

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Software was easy to use, but it always comes down to the people....everyone that I dealt with was amazing and answered all of my questions quickly.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Early as possible should detail exactly what (all) documents are required and to what extent and should upfront inform the Veteran the exact participation requirements of the spouse. Informing the Veteran allows the Veteran to more timely produce required documentation, make decisions on whether or not to move forward with Veterans United, and ensure availability of the spouse.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

I absolutely love how VU is always willing to answer any questions! Shane and Becca both were absolutely amazing!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

It was such a easy process

headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

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5 out of 5 Stars
Would Recommend

Everyone answer all my questions, made recommendations and was there when needed. Couldn’t ask for more!

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Would Recommend

Veterans United was very easy to understand and work with.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Great team!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
Photo submission from Tiffique B.

I would choose Veterans United to buy a house because I had a very good experience with my loan officer and real estate agent. They both helped me even despite me being in different state.

headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Awesome team. Hassle free, fast. If you're a veteran you need to buy a house through them.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

This is my second go round with Veterans United and it went as smooth as it did the first time. Matt, Kelsey and the rest of the people at United are very helpful no matter what your situation is and they usually get it taken care of in a day or so and not weeks. No matter where you finance at your going to pay so why not go where you'll get the best service.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Veterans United walked me through the process as a first time buyer. Excellent customer service.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

More Reviews

See all 439,496 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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