I met Amy Carder several years ago and elected to stay with the organization based on her professionalism and ethical behaviors.
This is the second (hopefully last) home that United Veterans helped me purchase, start to finish the whole team was professional. I actually had a friend who couldn't believe when I described the team behind me.
Super simple process and Amazing loan officer
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
Super smooth and streamlined
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Experience first-hand why 357,459 homeowners give us a perfect score!
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Veterans United is a great company to work with. They handled my initial home loan and more recently a refinance.
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Experience first-hand why 357,459 homeowners give us a perfect score!
Thanks for the help
Outstanding service and professionalism throughout the entire process.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
This refinance was seamless. The VU team made it incredibly easy for me, and the entire process was well communicated, well orchestrated and well executed. I would definitely recommend and reuse Veterans United.
