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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,819 reviews
527 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,819 unfiltered reviews

Starting on Page 249 of 15,861. Return to Page 1

5 out of 5 Stars

Matt and Courtney were awesome! Kept me informed every step of the way. Made everything very easy during a stressful time

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4 out of 5 Stars

Jon and his team were great! They kept me updated throughout the process and explained every step along the way. There was some confusion towards closing but the team was able to iron out the issues and we were able to close! Everyone I interacted with was polite and willing to help me no matter what the need was!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Malachai and team was truly great to work with. The team made this home buying experience very easy. Highly recommend this team to everyone. Thanks Team!!!!!!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

My team consisting of my loan officer and realtor was exceptional.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Photo submission from Pedro C.

Don’t pick anyone else but this team. The Perfect team to achieve your goals. Andy and his team are absolutely amazing. Answered my questions with so much detail and helped me through the process making it super easy to understand. I would recommend them to anyone I possibly can to receive perfect service

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

From start to finish we’re great. Not only in the home purchase, but all the bells and whistle’s too.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Nick and his team were absolutely phenomenal !!!
Nick made the experience stress free and all we had to do was complete our "to do" list and follow his directions
Nick was always there to guide us and ended every conversation with "if you have any questions-call me."
He always made himself available and EVEN SHOWED UP AT OUR CLOSING !!!
THANKS Nick and THANK your team as well !!!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

The whole team did a great job. Montgomery was super great

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

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5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

4.5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Cole, Amber, Nicole and Teresa were an amazing team! Everything they did was amazing to help my family and I get our new home. I would recommend this team to any veteran looking to buy a new home.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars

From start to finish, working with Veterans United Home Loans was an absolute pleasure. The team was incredibly knowledgeable, patient, and transparent throughout the entire process. They took the time to explain every detail, answered all my questions promptly, and made what could have been a stressful experience feel smooth and manageable. I especially appreciated their proactive communication and genuine care for my needs — it never felt like I was just another file on their desk. Thanks to their expertise, I secured a great rate and closed on time without any surprises. I would recommend them to anyone looking for a trustworthy, professional, and friendly mortgage partner!"

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Photo submission from Marcus W.

Thank you Veterans United, for the easy process of obtaining a home loan, and also thank you to our Loan Agent, John Sullivan, and his team. I wasn't sure if the picture that my wife uploaded went through so we are posting another one. Thanks again Veterans United, I dont think we could have gotten much paperwork completed even during covid, without you. Marcus and Linda Wofford.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Everything was smooth and explained. No one rushed and I always felt like I was the priority.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars
headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

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Experience first-hand why 379,902 homeowners give us a perfect score!

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5 out of 5 Stars

Great job considering they only had a few weeks to have me become a homeowner.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Blake went well and beyond. He was there to guide me through the stresses and dificult times I had amnd was always posative.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Photo submission from Jason W.

Veterans United made a process that I have always been apprehensive of an easy, painless, and ultimately rewarding experience.My Loan Specialist, Rob Hegstrom, was an absolute rockstar from start to finish. As a first time homebuyer I had plenty of questions. Rob took the time to explain the entire process to me and continued to keep me informed of any progress throughout the loan lifecycle.Veterans United also provided me with a realtor referral, Jason Todd. Jason Todd and his team were fantastic. I enjoyed working with them so much, I am referring my parents over to him to find their new home.In addition to all of the above, Veterans United provided a loan concierge of sorts that would frequently check in on me to make sure everything was moving along smoothly. They even provided me with links to all my utilities and services at the new house that I could choose from.Awesome experience.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

4 out of 5 Stars

Initially I had a great loan officer, then he transfered me to a loan officer that didn't read her emails, didn't submit paperwork in a timely manner (10 days to submit is not timely), and often didn't answer the phone.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Great experience. The whole team was helpful and quick to respond.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

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