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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,976 reviews
557 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,976 unfiltered reviews

Starting on Page 249 of 14,966. Return to Page 1

4 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

He is very knowledgeable

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars

Working with Veterans United during my home loan process was nothing short of exceptional. From the very beginning, their team demonstrated professionalism, dedication, and a deep understanding of the unique needs of veterans. They made every step of the journey smooth, transparent, and stress-free.
Communication was top-notch—every question I had was answered promptly and thoroughly. They kept me informed at every stage, and I always felt like a priority. Their expertise and attention to detail gave me complete confidence that I was in the best hands possible.
What truly stood out was their genuine care. Veterans United didn’t just help me secure a loan—they helped me secure a future in a home I love. I’m incredibly grateful for their support and would recommend them to any veteran looking to buy a home. They deserve every one of these 10 stars!
Thank you, Veterans United, for making this milestone so memorable!

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

4 out of 5 Stars

The process and checklist of everything that was required from me was excellent and easy to understand.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Photo submission from Crystal C.

Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

Sarah is Awesome!

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

3.5 out of 5 Stars

The communication between underwriters and appraisers was terrible and prolonged time for closing.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

1.5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Photo submission from Roxanne D.

Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Katie is the best. And she has a terrific team. They all make the process seamless.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

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5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars

Veteran united is good to work with to get a house 🏠

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

3.5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

Sheldon and his team did a fantastic job. Super easy and seamless.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Photo submission from Gerald S.

This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

4.5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4.5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Malachi and Natascha were awesome! The app really helps by having a simple checklist and when I have questions Malachi was there to help. Natascha too!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

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