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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,334 reviews
763 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,334 unfiltered reviews

Starting on Page 249 of 15,412. Return to Page 1

5 out of 5 Stars

Love working with Kendall

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Fabulous team. Supportive, informed, generous with their time, respectful of me.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Our experiences working with Debbie Beasock have been outstanding. She has watched after us and helped guide us through the process. She is an asset to your organization.Thank you
Tom and Penny Dolan

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

4 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

4.5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Photo submission from Carl M.

The team at Veterans United is Awesome!This is my first home purchase and I was baffled with all the steps from preapproval to final closing. They are very understanding and helped with any questions we had. Answering quickly with positive reassurance.It is no wonder they have backed so many home owners like myself. I would have been lost without them.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

0.5 out of 5 Stars

You should never refer this real estate agent Kyah to me!!!

Response from Veterans United

Hi John,

I am sorry to hear that you were unhappy with the agent referral. Our goal when connecting borrowers with a real estate professional is to help create a smoother, more supported homebuying experience. It is disappointing to hear that this was not the case for you.

I would appreciate the opportunity to better understand what happened and review your concerns. Feedback about referral partners is taken seriously, and your perspective matters.

If you are open to speaking further, please contact me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and we typically respond the next business day to messages received after hours.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

I had one of the most interesting and difficult times with the process of buying a house. But the Veterans United Team knocked everything outta the park. They went above and beyond to make my dream come true.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

I worked with an amazing team, Jake, Abbie and Grace worked very hard and communicated often to ensure everything was in order for us to get our home. My family and I are very satisfied. Above and beyond experience.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

VU has been very responsive and helpful and I will continue working with them

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

Awesome concierge service from a false start to a new beginning; Veterans United was there by our side. Highly recommended.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

4.5 out of 5 Stars

Exceptional

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Photo submission from Gerald F.

Purchasing my home through Veterans United was a worry-free experience, and that meant a lot.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

1.5 out of 5 Stars

I was told I would receive T-Shirts, never came. What they say is what should be done.
Can't wait to get out of the looan with this company. Payments go to another payee? Wish I would have use the VA home program. Period

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Courtney Jones and Jennifer Hoffman went above expectations. They were professional and were quick to react and respond when changes came about. They made the process easy and smooth, we really appreciated them being there every step of the way.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

4.5 out of 5 Stars

THANKYOU for your services. I very much appreciate it

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Miles Pivonka

Loan Officer : Miles Pivonka

NMLS# 1171208

5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars

People hold me how long the process would take ,,,, I kept up with the to-do list and closed loan much sooner than friends and family thought possible

headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Professional, personal, responsive and helpful. A full team of people to assist with all phases, including move in needs. Thank you.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Photo submission from Christopher C.

Veterans United has a great team of professionals that work hard to ensure your loan process is efficient, and smooth! Nothing, but a top notch experience from a top notch team! Thanks again!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Zach and my entire team at Veterans United kept in constant contact every step of the way. I couldn’t have asked for an easier buying experience.

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars

Great, Veterans United stuck with me through a 5 year property search!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

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