Very positive experience all around.
Best loan experience in 23 years. This is our 4 th home we have purchased...we have refinances several times...but this was by far the best experience.
Response from Veterans United
We appreciate your response, Jesse, and we'd very much like to know more about the reason for your rating. We strive to provide an outstanding experience for each of our veterans, and we want to know how we could have done a better job for you. Our Client Advocate Team is available to discuss any concerns and address any potential issues.
Billy was extremely responsive always answering and returning calls. Called the last day and ensured I understood the process and If I had any questions.
I think if I had a negative it’s about how long it took to show final numbers and I felt at a loss during signing but it was because I didn’t know what to ask.
Veterans United was very much on the ball from the time we looked got our preapproval and bought everything went very efficiently. They were all the best thank you very much.
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Rob and his team were amazing. I really couldn’t believe how smooth it was obviously with some excitement towards the end but honestly could not appreciate him enough. The five they sent to my house also was awesome and duckie loved it.
Few words but everything was excellent I will be working with the VA later on.
Outstanding customer service…The hardest part of this process was not the uploading of the paperwork, but physically viewing all the houses…
Veterans Untied is the only place you should go!
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Just wanted to say if you're a veteran and our looking to buy a home I would highly recommend calling veterans United and asking for Suzie and Beth.
Thank you very much everybody
I had a Great Time
Great team work!
I wish I could give more than 10 stars!! John and his team truly deserve more! They made every single step of this home buying process seamless and the communication was unbelievable! Even the concierge team was on point and made sure I was taken care of! I had a sudden death in my family that threw a loop in the mix and they were on top of it and also so kind and caring about the situation! I came home to find a sympathy gift from the team!! Who does that?!? Now that shows what type of lender and kindhearted individuals will work for you. I highly recommend Veterans United…you will not be disappointed!!!!
