I cannot say enough about my experience with this company from the very beginning to the closing each person has been Fessional and kind. As a veteran, and doesn’t woman purchasing her home on her own for the first time, I would highly recommend it.
Having not bought a home in 20 years, we felt like first time buyers. When the team put something in the app, they followed up with an email or a call and kept us on track for the estimated closing date. It seemed too good to be true the way the new home mortgage went as it was seamless- but it was true. Only because they cared and they focused on us as a customer-First rate experience! Thank you again Veterans United you are amazing! Tim O.
VU AND TEAM MAKE DREAMS A REALITY.
If you need or want your VA home loan and don't know what to do just contact Veterans United Home loans. They are available to answer any questions and help you do everything that is required for your loan. It's been a quick process for us and our pleasure to work with a great group of people.
Sanford Hudspeth
Junction, KY 40440
Would not recommend. The team will instantly ghost you the moment you get under contract. Once deadlines are in place the representative will start taking 4 day weekends, without advising anyone.
The team made the process way more stressful than it had to be and I wish I had stayed local in terms of a lender.
Response from Veterans United
We're sorry to hear your experience wasn't what you were expecting, John. It is never our intention for our veterans to feel as if they aren't our top priority at any given time, and we're sorry if our actions made you feel that way. Your loan team was working diligently to ensure you could close and take possession of your home earlier than your scheduled closing date. A member of our Client Advocate Team has attempted to contact you for further information. If you are able and willing to share more details, we'd love to glean what information we can to improve for those that we serve.
At the risk of sounding repetitive, we can not stress enough how much we appreciate and respect everyone who helped us find, finance and purchase our new home. We would absolutely recommend each person we dealt with to anyone looking for a new home. We also want to thank Nikki, who was a wealth of information and assistance! Jake, Nikki, Laura, Tyler and Rebekah are some of the finest people we have ever dealt with! They all deserve a substantial raise!!!
I want to thank everyone who helped us get into this house with little to no headaches. TWO THUMBS UP!!!!! More I had more.
The entire team worked very cohesively.I appreciated the group chat as it kept us all on the same page, and everything was very streamlined. The organizational skills of this group are amazing!
Easy process, thorough and communicative. Daniel, Jill, Anna, Zuri and Corrine, our Agent, knocked it out of the park.
Nice Job by all!
Veterans United is a great lender. Their website is very easy to use and transparent on the entire process.
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These men and women were excellent to work with. They helped ensure that our closing got done on time, and they worked their tails off. Would absolutely do business with them again.
Nick and Kathy were awesome throughout the entire process. Highly recommend this team and Veterans United.
