Veterans United is a model for efficiency and professionalism. They were clear and concise regarding what was needed to complete the mortgage process. Their communication supported by their process and online tools were EXCELLENT. I work in the ENTERPRISE technology space, supporting global/Fortune 500 companies...and this is THE BEST customer/user experience I have been a part of - hands down!!! Thank You Veterans United, Brice and Melanie for making our dream of owning a home a reality!!!
Reaching out to Veterans United was the best decision that me and my family could have made during this process. Within minutes of requesting a quote I was contacted by Dava, our Veterans United loan officer. She helped me get the rest of my application together and within 30 minutes had us pre-approved for the amount that we requested so that we could start the search for our first home. Shortly after that I was contacted by Ben, our home buying concierge. He set us up with a local realtor who specialized in VA loans, and we were able to start looking at houses that same day. The whole process was extremely fast and painless. The expert knowledge that everyone at Veterans United had made us feel very comfortable that we were in good hands. Veterans United team members made sure to explain each step of the process in great detail and in a way that we, as first-time home buyers, could understand. I would highly recommend Veterans United to any veteran who is looking to buy a house especially if it is your first house because they just make the whole process as stress free as possible. My family and I would like to give a huge thanks to everyone at Veterans United for helping us get into our first home.
This was an extremely difficult process with constant last minute changes and requirements, that made this process way more stressful than it probably should have been.
Great support by Jamie and the team, kept me informed on everything I needed to know about the process. Jamie was very transparent with everything that was going on and helped with any questions that I had.
They contacted me a year into my mortgage to refinance my home loan from 2.99% interest to a 2.375% interest loan. Lowered my monthly payments just before the interest rates soared. That you guys for that. Great job all around.
100 percent recommend this team! Was an awesome easy buying experience. Thank you!
Never in the history of my short life have I ever not been a panicky person so when I say that this team, especially Mr. Glenn Leach, brought me so much reassurance and calmness throughout the process even when things went a little wonky, believe that he must indeed be the absolute best. I couldn't give you a single negative thought towards the entire interaction with the Puyallup VU team. They were thorough, knowledgeable, and truly seemed to be above and beyond dedicated to getting our family a home. Such an amazing, passionate group and company!
My only issue was having to submit the same information several times. Otherwise I feel VU was outstanding, easy to work with and very responsive.
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We are very happy with the service that we got from Veterans United team members. We will recommend them very highly. Again thank you.
Out of all my 3 previous attempts at home purchase, this was by far the friendliest and most responsive as far as agents going above and beyond to make the process as painless and smooth transitioning as possible.
Great team and they all were there through thick and thin. Big shot out to all for all the help. Everyone was very nice and pleasure to work with 👍🙂🙂if it weren’t for our Veterans United team and our real estate agent we might not be in our home. They help with the whole process and are there we we needed them. Can’t say it enough great team and thanks to them we are happy homeowners. I highly recommend Veterans United to veterans who are looking to buy a home. Thanks Ian, Markita, Vickie, and our Realitor Miriam 🙂🙂🙂🌻🌻🌻I hope I didn’t miss anyone.
