There was a lot of things I needed to provide and I felt like I could have been communicated better. Montgomery did great! He’s the man, but Alix was sometimes frustrating to work with. She demanded so much and hardly reach out to let me know what I needed to give her.
I hope everyone gets to experience the high level of care I received.
Ben and Kayla work very well together! They kept me updated every step of the way. I was not stressed like I thought I would be. They kept everything smooth to completion! I couldn’t thank them enough!
I highly recommend everything went by so smoothly and easily it was an amazing experience
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The Veterans United Team is a group of specialized and dedicated persons that focus on you and your home buying needs. From the beginning in trying to maximize my credit scores for the best rates to knowing when to "Go!" due to optimum credit/interest scenario. All the way through the Underwriting "To Do's" which are well communicated and spelled out. We were given updated progress emails or phones calls often. Truly a great experience.
We want to thank everyone that was a part of this process.we love our house.
Everything went super smooth and the Team helped keep the ball rolling!
I was scared being a first time home buyer and hearing all the different stories. They made sure that it was a quick process and it was actually an enjoyable time for me. They definitely had a major part in making sure I could get something perfect and just for me. I see why they were so highly rated, everyone I interacted with during the process was the best!
Outstanding customer service!
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Veterans United was an awesome experience. The team helped me all the way through til the day I signed for my new home. Joel was always in contact with me and helped me understand certain things. Any questions that I had he answered them quickly. My under writer was Austin he was also very helpful as well. I was very grateful for the team that I had. Thank you Veterans United!! Keep the good work!
I would give my whole team 50's if I could. They all went above and beyond my expectations. John Sullivan my loan officer, Kate Canote my loan specialist, Alison Pharr my loan coordinator, Ashley Turner my Senior Home Buying Concierge, Kari Carpenter who filled in, Kari Frank who filled in and Shenri at my title company were all amazing, professional, keep me up to date and we had some laughs. I would recommend them to everyone!
Was a fairly simple and relatively stress free process for buying my first new home. Will most likely utilize Veterans United again in the future.
Everyone was extremely punctual and professional. The team gave weekly updates on the loan that was really helpful. Overall I had a 10/10 experience with my loan team. 10/10 will recommend to all veteran friends and family.
