The issue that I had throughout the process was Clint's assistant Brandon. He never treated me bad, however, I did not like his attitude when it came to closing. It was delayed an hour or so because it had not been funded for documentation that had been sent to him two week or so prior to closing. Also, when the real estate called him to asked about funding at closing, he disclosed to Brandon that all parties were present and the real estate agent asked if he had looked over the pictures and receipts. He said that he just got to work. and the agent informed him that closing would be at 10am eastern time and Brandon stated that is not when he gets to work and that he just got in and he has to get settled and he would take a look, and he said it disrespectful. The real estate agent had to get a supervisor involved and then we had to do some more paperwork to ensure the loan was funded. I feel like this all could have been avoided, and the extended time was unnecessary. Clear to close in my mind is that everything is ready to go. Overall, this was a great experience and I would not trade it for anything. The staff from the beginning was great. Great customer service, great support, and they were on top of the game. I have purchased four homes and hands down this was the best experience ever. Jason and Clint superseded them all. Thank you all for your support. Brandon also did a great job ensuring that I received things in a timely manner, he just seems cutthroat at time. Again, thank you all for a great experience and helping to get a great home. Best Regards.
So I couldn’t have asked for a better loan team then Terri Behrens and Jackie Cox. By far outstanding during the whole process. Terri was able to answer any and all questions I had while making the whole thing super painless and stress free. Even more so since I am in the Navy and stationed overseas at the time during the home buying process. She worked with me and hooked me up with the perfect realtor and got me in a home for my return stateside. If I could give a higher rating then 10 I would. Already recommend them to my friends, and will definitely use them in the future.
Veterans United again, has provided us such an easy experience purchasing a house. The communication is top notch with amazing employees. We will be using Veterans United if we purchase again.
My whole team was amazing start to finish. The whole homebuying experience was great thank you to everybody on this team will definitely recommend or use again
As stated above!
Thank yall for making my dream of home ownership and a place my family can finally call home.if not for yall I don't think it would be possible for me to own a home.thank you from the bottom of my heart for all your help and patience ♥️
Veteran's United made our home ownership dreams come true. From start to finish they looked for ways to save us money. They were there for us when we had questions and took the guesswork out of the settlement process.
I couldn’t have had a better team to work with!!! Greg, Madeline and Britney were all amazing. I could not have navigated this purchase without them. They were there for me every step of the way with encouragement, instruction and hand holding that I required for my home purchase. I cannot begin to thank them enough for everything they did!! They truly are THE BEST!!!
We were so impressed with Veterans United during our home-buying journey. The entire teams was very accommodating and worked diligently to help us close on-time. When bumps did arise, they were very informing and helpful in our ability to understand what was going on and did what they needed to, to make it smooth for us. We will ABSOLUTELY use Veterans United in any future home-buying journeys.
Nothing more to add at this time other than, if the team that I worked with shows the level of professionalism and values the company holds, then I feel that Veterans United is a great company.
Veterans United made purchasing our home a smooth and easy process. The staff was exceptional and diligent making sure every "I" was dotted and "T" crossed to keep everything moving forward in a timely manner. Thank you!
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Between Matt,Andrew and Nikki they helped the process of buying my first home go as smooth and easy as possible. They made sure I was educated and understood every thing I needed to know about the process and future of owning my new home. Thank you team for all your hard work.
The online portal was easy and seamless and Craig and Rain and were our questions as fast as we needed them to, considering they're online and did amazing. Way better than my first experience w Loan Depot. Thanks!!
Kollin was above and beyond. He was always in contact and made sure I was in the best place for buying my new home. I would work with Kollin every time and know he has my best interests in mind and will do whatever it takes to put me in the best position.
I am forever grateful to Kollin for what he did for me.
