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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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Total Customer Reviews


Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown


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Showing all 378,842 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Wonderful team what else can I say they’re on board very professional they keep you informed they’re watching after you, they make sure you understand everything.If not clear they walk you through, if you need more time they’re very patient and assuring with care, they’re the best. They give you their personal emails and text so that any question you have you can get your answer within minutes,I would recommend them to anyone who wants to buy a home they will make your dream home come to you with ease

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

This is the 2nd home purchased with Veterans United in the last eight years. It was wonderful to find the same loan processor as we used before which is a testament to the company as the employees don't turn over often. They did a fantastic job guiding us through the entire process and didn't flinch when we backed out of one home contract at the last minute, just to start the process all over on another home. I would highly recommend Veterans United to everyone.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
Photo submission from Thomas M.

VU was an excellent partner in getting my loan process done. Very veteran friendly program and easy to use application process and website. Well done!

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Thank you Billy, Trip, and DK! You all are great and I really appreciate the willingness and effort in helping me refinance my home. You guys are super awesome!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

The entire team at Veteran's United was Fantastic! I have heard many Mortgage and VA loan Horror stories and this was the total opposite. From Zach to Megan and the entire Team over at Veterans, you are Highly recommended. They gave complete honest guidance and answered any questions we had with complete explanations that allowed us to make informed decisions and created a great Buying experience.

headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

5 out of 5 Stars
Would Recommend
headshot image of Joyce Kulakowski

Loan Officer: Joyce Kulakowski

NMLS# 833698

5 out of 5 Stars
Would Recommend

As a combat Veteran, knowing there is a company like Veterans United there for you when going through the home buying process was a huge relief. They made the process stress free for me.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

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5 out of 5 Stars
Would Recommend

My home buying experience with Veterans United was so much better than I ever imagined it could be. Everyone at Veterans United went above and beyond to help get me into my new home. Proud member of the VU family!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

I want to give a huge THANK YOU to my whole team at Veterans United!! I could not be more pleased with my home buying experience! I am so grateful for their help in getting me in to my very first home!! :)

headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
Would Recommend

To Kevin Schawo and every single agent on his team,
I thank you from the bottom of my heart for making the home process possible. The odds were clearly stacked against us from the beginning and it seemed to continue stacking as we went on but here we are in our brand new home because of your tiredness efforts to make each step possible. My family and I are absolutely grateful and as for me, seeing my wife and son enjoy our home makes the yrs and deployments all worth it. Thank you!

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Liz Pfeifer

Loan Officer: Liz Pfeifer

NMLS# 2375287

5 out of 5 Stars
Would Recommend
Photo submission from Joshua D.

Veterans United is easy to use and make sure the you have everything you need to be successful with your VA home loan. I will only recommend Veterans United to all my fellow Soldiers. Nobody comes close to the service they provide

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

3 out of 5 Stars

Communication needs to get better before the final amount is presented. Options needs to be discussed and made aware of.

Response from Veterans United

Thank you for your feedback, Charles, and we are sorry if the communication was not up to your standards during your recent home purchase. We do ensure loan estimates are sent early and often throughout the process, and we strive to make sure all our veterans' questions are fully answered. We understand we cannot change what has happened, but our Client Advocate Management Team is available to answer any outstanding questions and resolve any concerns. We are committed to learning from our mistakes, and we invite you to be a part of the process.

4 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend

I loved working with u guys ur the best

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

Veterans United Weldean Summerset thank you soooo much for my first house and the opportunity to get this house thank you, thank you, thank you. Many blessings for my team of Veterans United members.

headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

4 out of 5 Stars
Would Recommend

Matt and his team were phenomenal! They made my first home buying experience a breeze! Would recommend them to everyone!

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Veterans United overall was a very friendly and supportive company. They worked with me to get the budget I needed for my dream home. I truly appreciate all that they have done for us and getting our dream home!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
Photo submission from Larry V.

What an excellent company. Expertise all around. The best experience in purchasing a home. Helpful through every stage. Will never use anyone else.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

0.5 out of 5 Stars

Michael was great, she helped and was the glue that finally held the loan together. The rest of the teams deserves coaching

Response from Veterans United

Thank you for your honest feedback, Jonathan. We always appreciate hearing how we can improve for the veterans we serve. If you have any additional details you are willing to share, please contact a member of our Client Advocate Management Team. We are committed to continuously improving our service and processes.

5 out of 5 Stars
Would Recommend

Great team that took good care of us and actually allowed us to close on our house in less than 3 weeks. Fastest closing I have ever seen!

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Great experience. Everyone was very helpful, very knowledgeable, reachable through phone, text, email, answered all questions or concerns either right away or within 2-3min, the application was easy to navigate, overall it was a very smooth process. Great team, thank you.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

More Reviews

See all 378,842 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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