Everyone was a true professional shout ouut to Elizabeth
I’ve bought 2 houses using Veterans United and both times I was pleasantly surprised. “ Go Team “
my husband being a disable veteran
my team was able to bring everything right home to me and with all of them working with me it was a wonderful experience.
I will recommend all of my veteran friends.
Jason Bals and Megan Staszcuk were top notch and made me, as a first time home buyer, very comfortable. Both team members and Veteran’s United specifically deserve the highest rating.
Loved the process VU made this purchase very easy.
I would not recommend this company to any of my fellow veterans. This was by far the worst experience I have ever had utilizing a VA loan. Shea and Amber could not get on the same page and your team could not get any of the paperwork right on the first attempt or the second for that matter. Moving is very stressful and your team made it 10x worse. I recommend reevaluating how you pair up your teams to assist your future customers because I will not be one of them.
Response from Veterans United
Justin,
I'm really glad you took time to express this and am so sorry for all the stress you dealt with. If there's anything else at all you want to share or have us look further into, please give the Client Advocates a shout. We're in your corner and ready to listen.
Sincerely,
Kendra, Client Relations
Absolutely phenomenal service all the way around.
The whole team worked together and made it happen
Anthony says thank you.!! Mom that's Sandra says double ditto.!!
Myself and my wife and my family like to personally think a loan officer Miss Massie and her associate Mr. Jordan for all their Hard work and careful planning to make this dream a reality thanks once again Veteran United for all the things you’ve done for us the Martin family God bless
For my situation, everyone was knowledgeable and had great insight to how to get the job done and they did an excellent job
We are super grateful to Veterans United for a tremendous lending experience. From the moment we first reached out and spoke with Tyler to when we closed on our new home, we were continuously kept in the loop and assisted throughout the entire process. The level of customer service at Veterans United is mind blowing — thank you so much for our loan, our new home and for the outstanding service along the way.
