Nick, Jordan and Markita were so helpful, always knowledgeable in the whole process. I would definitely recommend this team and Veterans United.
Definitely the best experience and best decision ever. Every one was amazing and kind and they were there if we had any questions at all. Super easy to contact, always looking out for us and what would be the best for our situation. I could go on and on. I really appreciate all the help! If we come to it and need to move, we will definitely be going back through you guys! Thank you again!
Getting a new house is a big investment and I definitely felt the support in everything step of the way with Veteran United, every doubt or trouble they where always available to answer via phone or email. I highly recommend veterans to use this services i had a piece of mind signing does papers with no regrets.
Did not expect to have a team of individuals to make buying a property a walk in the park. My job is extremely demanding idk if I could have done it without you guys. Thank you so much again. Stay blessed
I like to say thank you to all that were implemented into the homebuying process and from the bottom of my heart I’d like to say thank you Semper Fi
We really needed to downsize into a tiny and manageable home. And, as retirement was already here upon us, the lenders were not. Needless to say, we were greatly discouraged after getting shot down many times. Out of the blue, I contacted Veterans United Home Loans and Luke was right there with answers and an amazing team. Luke, Mykene & Janaire listened to us every step of the way, even in our most frustrated moments. It was MOST definitely the smoothest and streamlined process we EVER experienced in getting into a home, properly.
The process was tough and I imagine we were just the outlier and Murphy’s law kicked in. However things as far as personal relationships formed and maneuvering throughout the stress was amazing. Josh and his team did their absolute best no doubt. I HAVE TO SAY SHOUTOUT TO MEGAN for being the best.
Thank you so much Veterans United team! We really appreciate your help with all of this!
Long drawn out battle but everyone fought their way through and kept me on track. Nobody stopped fighting for me even when I thought all was lost. You couldn't find a better team to take of service members. Thank you all for your dedication to excellence!
Could have a bit less of confusion during the process but, they got the job done. My hat's off to them.
I own a new home. They made it happen!
God bless ALL of you!!!🙏🙏🙏
Dan, Chelsea, Tim were wonderful to work with. Am sure most every process has their own bumps in the road. Each and every time there was a concern the team jumped right on it and produced a smooth closing. Great job everyone involved, will highly recommend!!!
Denise our agent was absolutely amazing. Being over 1500 miles away was always available and kept us updated on what was needed. Veterans United has gone above and beyond our expectations.
The entire team worked with me to make the process fast and smooth. I am definitely going to recommend them to all my vet friends!
Thank God we’re finished with them and in our home. After 2-3 months of them adding things last minute changing our closing date
Response from Veterans United
Cristin,
Thank you for writing. I’m sorry to see this and we’d like to learn more. Our Client Advocate team is available to listen and learn how we can do better in similar situations going forward. We hope to hear from you soon and wish you the very best.
Sincerely,
Kendra, Client Relations
Fantastic service!
10 out of 10 would recommend!!
I would recommend Ali and her team to anyone and everyone.
Thanks to everyone on the team. Especially Ginny. This is the second home we have bought through her and they both went smooth
Nicole and Julie made a substantial mistake on closing day and we weren’t able to put a large down payment on the mortgage. This lack of attention forced us to sign the mortgage and not put 40000 as a down payment. I will never recommend this mortgage to any veterans. Serving this country and being a disabled veteran makes me extremely disgusted the way we were treated. Shame on you and this company.
Response from Veterans United
Hello Joanna, we appreciate your feedback on this matter and so sorry to hear about your experience. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Veterans United does not directly control the majority of these costs like taxes and insurance, and it is expected that earlier cost estimates will differ from final closing numbers. It is our goal to be there for you every step of the way to explain and demonstrate all changes. We appreciate your calling attention to this aspect and will always be available if you wish to discuss in greater detail.
As I stated earlier this is been a wonderful wonderful wonderful experience I would definitely be using veterans United in the future and I would definitely want the same team that I had this time around. What an amazing job I am 2000% satisfied with the process
