Excellent with attention to detail! I had to buy my home pretty much over the phone due to long distance. My team was available whenever I needed them even with the smallest of questions.
Over all this was a great experience. Everyone was extremely helpful and were just a phone call or text away. I highly recommend Veterans United for your home buying needs.
They were an excellent team and it was a privilege to work with them. They all made you feel that no question was dumb. They were with us every step of the way. Purchasing a home can be overwhelming but with them it was a excellent experience.
Even over a year of not looking, Chace still kept up with me and checked in until we were ready
The team I worked with was simply amazing. I got a response each & every time I reached out to them. I’m glad my process was with veterans home loan United.
As a veteran there is alot of misconceptions out there in regards to what a VA loan really is and what the buying experience is like. I couldn’t recommend a company more then Veterans United. If your a veteran there is no other company you should use besides veterans united. From start to finish it was amazing and their help made everything so smooth. Great job to everyone on the team, thanks again.
Great experience from entire time from start to finish. Communication was excellent throughout entire process.
Awesome they went above and beyond
We thought we would be stuck for the rest of time in an awful rental.Our team has given us so much help and guidance. Oorah!
Julie Moore was exceptional..when we were having issues with the title company, Julie made sure to get in contact with them and take care of what we needed. I can’t say enough good things about her. She just made us less anxious.
This was my first home buying experience and it was the opposite if every horror story I’ve heard. Every person was an absolute professional. Communication was clear and timely. Everyone on the team was insightful, knowledgeable and helpful with every step in the process. I’d go to war side by side with each and every one of them, absolutely superb team.
I can’t say enough great things about Bobby and his team. They make you feel like you’re the only one who matters through out the whole process. Thank you all for the incredible help and support!
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wow this team made it so easy,walk me through each step,they are the best any veteran buying a home need this team thank you so much
Where to start? I guess from the beginning. As soon as I started working with Charlotte and Kris I knew I was in great hands. I got under contract twice before finally purchasing the house on 1103 Daniel ST; Charlotte was extremely patient with me and helped out throughout this painful process. In addition, Charlotte and Kris always kept me updated with everything. Thanks again for everything.
Thanks to everyone from Veterans United who stepped up for me from day one! I had a previous good experience with a VA loan so I knew it was the way to go to avoid some contingencies. The approval was almost instant and the time that it took to close involved closing on my previous address. I am forever thankful for the privilege of being able to use this benefit from my veteran husband.
Our loan person, Brittany was very unorganized, uncommunicative and not very friendly. Home buying is stressful enough without having to pull teeth to figure out the process.
Response from Veterans United
Hi Christina,
We thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has already begun to research your comments, and we will be contacting you soon for more information. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
