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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,433

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 426,433 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I won’t do business with anyone else! You guys are the best in the business!!👍👍

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

The entire team from start to finish was very professional and friendly. Any and all questions was answered very quickly. I recommend anyone to use this team and company!

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

VU is wonderful and the process was smooth! Everyone is so helpful. Most people do not realize that VU is not just for veterans.

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Thank you guys for an amazing experience and help me get in to my new home. I pray that God blesses you all in many forms.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Nick was very quick and professional. He had an answer for everything and got me the loan I wanted. He even responded to emails within 5 minutes no matter what time of day I sent one.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Veterans United is the best resource for Veterans in the tough and often confusing process of buying a home. Ryan and his team are dedicated to the homebuyer’s success!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Very helpful staff that answered all my questions. They always responded. I will definitely recommend them to anyone!

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend
headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

4 out of 5 Stars
Would Recommend
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Veterans United was very friendly, professional and quick with any updates that came along. Will definitely us them to refinance or for future VA Loans.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

I was originaly going to go with a load from either USAA or NFCU like I have in the past for different loans, but I am SO happy I went with VU, because being a disable veteran with TBI and chemo brain, I had some trouble keeping up with the constant flow of information. My team was always behind me, answering any questions, jumping through hoops and just basically paving my road ahead for me so that I could have a smooth drive in. I will always highly recommend VU for any veteran on thier home buying journey! Oh...We also LOVED the little home welcoming gifts you sent us!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4 out of 5 Stars
Would Recommend

I am new to the home buying process - but it seemed like an awful lot of hoops to jump through. Especially the fact that we were cited for peeling paint - and the homeowner wanted nothing to do with painting anything. So i as the buyer had to paint an entire house that wasnt even mine yet - and paint over old wood siding that i am immediately removing as we speak. This house wasnt ever on the market - and the only way the owner would sell is if he didnt have to do anything. So i had to put in a ton of work and labor into the house just to get it through the steps, before i even owned it.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

I really enjoyed the fact that this was a "One Stop Shop" everything that I needed for purchasing my new home was readily available. Everyone that I worked with were so great and made my homebuying experience seamless. I sincerely appreciated the influx of information that was provided to me at each step of the process, it made this whole experience less intimidating. I've already recommended Veterans United to a few of my friends!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

Everyone on the team (Adam, Brayden, Liz) were very helpful and knocked it out of the park

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

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5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Overall I'm very satisfied with the whole experience.

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

1.5 out of 5 Stars

Response from Veterans United

Hey Robert,

Thanks for your rating. It looks like there may be some room for improvement here. If you're willing to share additional feedback with our Client Advocates, we're still here for you. If you’d like to talk with us, you can reach out to the Client Advocates at anytime.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Couldn’t have asked for a better experience

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Jason and Jared absolutely rocked it! Communication was very fast, whatever documents they needed I fired right back at them and the refi was done in about 4 weeks. Very painless and easy. 10/10 will use these guys and their expertise in the future.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4.5 out of 5 Stars
Would Recommend

Bad ass as hell every one worked like hell and got me my dream house for my first house

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

More Reviews

See all 426,433 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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