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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,083

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 424,083 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

We recommend Veterans United highly. Thanks!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

2 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Smooth, professional, thorough. Semper Fidelis.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

4.5 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Veterans United Home loans made one of the most stressful experiences that I thought it would be a very easy one for my family and I. The resources and information are outstanding and really made the transition very easy. Our loan specialist was extremely helpful throughout the entire process from start to finish. Really made a stressful event very easy for my family and I. Any assistance or help we needed he was always there to help and assist and consistently check on me to make sure I was in the right track. Definitely recommend to anyone looking to purchase a home.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Do your homework, of course, but know that you will be in great hands. Our experience was seamless and their expertise surpassed everyone else whom we considered. They were patience but timely when they needed to be and prudent with their information and consultation. With the market as it was at the time of our purchase, we were confident that we received the best attention possible. Thank you Veteran's United, we love our new home!

headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

They did what they said they would do

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

2.5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

4.5 out of 5 Stars
Would Recommend

Everyone and everything went very well. It’s a stressful time and they helped ease that stress quite a bit.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Was a little reluctant at first, but very pleased wit end results.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Please have all paperwork and funds readily available to make the process go as smooth as possible.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

If I have to be honest there were a couple of people who tried to “steer “ us into a different way, we went with our gut instincts and chose Veterans United and would do again and again! I know not everyone has the same experiences but we only hope someone has the same experience we did. And no matter what others say trust yourself and your family’s instincts not all negative reviews define your decision!! But as far as our family goes we couldn’t be happier with choosing this company! The process was smooth, fast (in our time of course choosing a home etc) and they worked so well with us and listening to what we wanted and were looking for and hearing our situation etc and most companies do not do that and that was super important to us . And as a veteran it’s best to go with a company that knows how the Va. loan works and how it’s handled and it helps that they have realtors who know them as well! We can’t express our joy and happiness enough and our appreciation to this company and our team thanks so much for being amazing!!!

headshot image of Viola Sykes

Loan Officer: Viola Sykes

NMLS# 1821541

5 out of 5 Stars
Would Recommend

Working with the V U H LOANS left me and my wife very happy people.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

0.5 out of 5 Stars

Hire more knowledgeable loan officers or at least hire people who give a damn about putting families in homes, not your commission, not your numbers BUT THE VETS WHO SERVED FOR YOUR FREEDOMS AND THEIR FAMILIES!!!!!!!

Response from Veterans United

Aaron,

I’m very sorry for the stressful experience and thank you for writing. Please know we’re here for you after closing, too. Our Client Advocate team is available to discuss your experience so we can look into this further. We want to hear it straight from you how we can do better moving forward. Jason from our Client Advocate team will be reaching out soon to follow up with you. We are here to serve you and hope to talk with you soon.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Highly recommend. Will tell all my friends who are looking to use their VA loan benefits.

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

More Reviews

See all 424,083 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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