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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,431

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 426,431 unfiltered, unedited reviews

Starting on Page 3137 of 14143. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Veterans United blessed us with a new home by walking us through every aspect if the home loan process! Our team was amazing!

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

All was GREAT!!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Veterans United an outstanding job and went above and beyond and I really appreciate there dedicated and hard work THANK YOU ALL!!!!!!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend

The best service a vet can get.

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Everyone who helped us sell this home and buy our next was outstanding. Lloyd and Chelsea were wonderful and a pleasure to have as agents and Jake was amazing with his knowledge and service.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
Would Recommend

Underwriting seemed a little harsh and mundane wanting me to pay a small balance on an account l just opened before contract submittal. It was already scheduled for an ACH payment which caused it to be paid twice. Had to take extra steps to get the overpayment back.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Stay calm even when I was not. Assured me He was doing everything in my best interest. Great job.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

2 out of 5 Stars

Loan process was going along just fine then everything went sideways, asking for additional non-related stuff to verify stuff they already had official documentation for, example with work history already verified through w2s and expirian we were required to send college transcripts to "verify work history" seriously. Towards the end we were unable to make solid plans with cleaners, movers, contractors because our cleared to close came 1 day prior to scheduled closing. Horrible, stressful experience that ruined the buying process for us. We were so close to changing lenders to another we were approved with already that we were in the process of sending all of the documentation to the new lender when the clear to close came through. A bunch of miscommunication along with a lack of communication, too many people involved so stories kept changing, and on top of that nearly every response from those we were working with came only minutes before the close of business so we couldn't get clarification until they came back to work instead of getting it and working on it outside of business hours. Probably wont use VU again due to all the issues.

Response from Veterans United

Hi Andrew,

It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. It is our goal to be there for you every step of the way to explain and demonstrate all changes. Providing clear and effective communication is a top priority, and a member of our Client Advocate team has reached out and remains available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. We appreciate your calling attention to this aspect and will always be available if you wish to discuss in greater detail.

5 out of 5 Stars
Would Recommend

I can not express how much please I am with my loan team! Seth, Chris Bowen, and others! I would recommend veterans, ALL VETERANS to use Veterans United!!

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Judy Manansala

Loan Officer: Judy Manansala

NMLS# 895070

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend

You will not go wrong using Veterans United. I have used them multiple times and it is the same great service everytime.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Veteran's United makes a stressful time easy. Thank you!

headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend

The team was great to work with! They were all very informative and making sure we got taken care of well in advance. For my 1st home buying experience, I am very please with the service and result! 👍

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Great loan team!
Great timing!
Great results!

headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

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4.5 out of 5 Stars
Would Recommend
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

4.5 out of 5 Stars
Would Recommend

The team was very knowlegable and communicated very well.
The closing went outstanding.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

Veterans United truly cares about veterans, and works tirelessly to get them into their own home.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Thank you all for helping me with my moving I really do appreciate all you did and kept me informed with it. Made my life less stressful which is always good.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

More Reviews

See all 426,431 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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