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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,236

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend

Extremely happy eith my team.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4.5 out of 5 Stars
Would Recommend
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend

10 out of 10 would work with them again! First time buying a house and they made it so seamless! Great communication and always keeping me updated on every thing! Very responsive, respectful and professional! I’m going to use them again for my next home too!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

1 out of 5 Stars

This is my second time working with VU, the first time was great. This second time it was very hard to get a hold of anyone and communication was definitely lacking. I am overall disappointed and will not be working with or recommending VU again.

Response from Veterans United

Thank you for sharing this feedback with us, Damien, and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way, especially since your first experience was such a positive one. Please reach out to us so that we can work to improve for you and our future clients.

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
Photo submission from Joseph S.

Happiness is going from a rental at 1300+ per month to our own house with a payment of less than $1000! Thanks to all!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Everyone should know about Veterans United! They take a scary, unfamiliar process and break it down into “bite-size “ pieces to help make the buyer comfortable. They are incredibly successful with that goal! I am so glad they were my guiding light throughout this whole process.
Thank you all!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Like many veterans that's served our country, I was unable to get a loan for a cup of coffee, let along be able to buy a house. Veterans United has given me that chance to own a house and my happiness is beyond measuring. Feeling not forgotten and blessed, my sense of pride has been raised by these people with Veterans United to where a man can lift his head with a smile.
My cheeks are sore from my continuous smile on my face. Thank You Very Much..! 🤠🇺🇸

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

4 out of 5 Stars
Would Recommend

The VU team did a great job of keeping the train rolling down the track all the way to closing.Thank you!

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend

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headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
Photo submission from Jerome L.

Highly recommend

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

We were in a tight situation needing real attention. Sheldon, Richmond and team came through for us.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4.5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Matt Lucas and his team are the best can't say enough about them I recommend them to all veterans I would rate them at a score of 100

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend

Amazing team I would recommend them to everyone and I willLooking forward working with them again 🤩

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

The service and process to buying my first home was scary but working with veterans united it was easy to understand with no hidden fees. I would definitely recommend Veterans United to homebuyers.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

You always hear horror stories about buying a home and how bad the VA is with helping veterans out but through this whole experience we never felt any mistreatment or harsh feelings. Our team was the best team I could have asked for during a home buying experience. They worked with us through a hectic work and life schedule and helped every single step of the way. Thank you guys so much for your hard work and dedication, my fellow service members have already asked me about buying a home through the VA and I 100 percent recommend they use Veterans United. Thank you so much!

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

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5 out of 5 Stars
Would Recommend

I don’t even know where to begin. I started the process in November around my birthday and I was already pending to own a house in March. What can I say? From my realtor Ryan Ranellone to Mr. Mark Schlottach. They made the process stress free and worry free. The team even sent me a lovely movie theater package half way through our closing for myself and kids to enjoy. To them, I am truly grateful and I cannot wait to share the process with other close colleagues and veterans. I am definitely going to pay it forward. Thank you very much Veterans United. Thank you

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
Would Recommend
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
Would Recommend
Photo submission from Kirt K.

I didn't think it was possible. Now I own a home. From beginning to end VU is there. Amazing!!!

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Thank you everyone for making this happen for my family! We are grateful for your help in this endeavor!! Thank you for supporting our growth!!
Blessings to all of you!!Off to a new chapter in life!! See you guys next time around!!-Demetrious!!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

As a client Veterans United has build a great reputation with me. I’m constantly telling our veterans about Veterans United. Thanks Veterans United for your services towards me a veteran.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

More Reviews

See all 401,236 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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