Everything went great with Cody. He answered all my questions in a timely manner and was always very responsive. The insurance person, I believe her name was Jennifer, was a different story. We had two separate phone calls scheduled and she missed both of them by at least 30 minutes. We ended up having to set up the insurance through emails.
Overall with this being our first time going through the process we are very impressed with the team we had! They work awesome together and it showed! My team would go to bat for me when it was needed! Thank you all for taking more time to address problems with our agent and go above and beyond making sure we were taken care of! Keep rocking it Veterans United and thank you for taking care of our veterans!
Thank you
All of the staff is completely professional and competent. I am going to recommend Veterans United to all family and friends.
100 % satisfied. Wish all previous loans could have had gone as smooth as this one.
VU Staff/Friends/Family/Random person reading this,HOME BUYING IS STRESSFUL! The process is hard, unforgiving, and quick. One moment you can be looking at a home and the next moment it's gone and pending to someone else because you wanted to "wait" or "think about it". Take action on the venues you like and ask questions to everyone you meet along the way. I didn't know much going into my homebuying process and had to learn as I go. The team I worked with helped me through it all and gave me the knowledge to feel secure in my decisions.
Ready to see for yourself?
Experience first-hand why 357,203 homeowners give us a perfect score!
Was a very good experience. All expectations clear. They were always fast getting me an answer any time i texted with a question. A+!!
Very helpful, awesome team!
Veterans United... It is difficult for me to describe my experience without tearing up. Owning a home has been a life long dream of mine and I could've never imagined the love, support, and care I received from my home buying team. There wasn't a single moment I felt VUHL wasn't there for me or walking alone in the process. I must admit, buying a home was a difficult decision for me. My team certainly helped to ease my fears, educated me, and provided a support to me that rivals any support I've ever received in life. I'm not only thankful, I'm very proud to have selected VUHL. My VUHL team often said to me... "Thank you for your service." My response... "It was an honor to serve you."Thank you so much my VUHL team and I will be in touch if only to say hello. I will never forget you.
Ready to see for yourself?
Experience first-hand why 357,203 homeowners give us a perfect score!
Every second of working with the team I had was a joy and they made the process feel so easy and stress free they 100% look out for you and will take care of you and I would definitely love to work with them again in the future
Veterans United has been by far the best experience we have had with any lender for anything. They were there throughout the whole process and went above and beyond to make sure that we were getting the house we wanted. Andy, Paul, and Justin were the best team and took care of my wife and me throughout the whole process of buying our first home. We would absolutely recommend Veterans United and especially Andy Harris and his team for your next veteran home-buying experience.
Buying a home is always a bit of a challenge and handful, the team I had made it very easy.
Thanks! For everyone who helped this process 🙏 I truly am blessed. Please feel free to copy and paste anything said above. I am great full for Veterans United! I will reach out soon!
Active communication is key for me and that’s exactly what I got from Stephanie and Ashley during my loan process. I was impressed that they allowed me to contact them via text vice having to call their work phones. That showed me that they were willing to always be available when I needed them. I love how VU designed their website to cater to their clients, giving them a To Do List and checklists to help with the buying process.
