I couldn’t have found a better team. Everyone was outstanding. I’d be remiss if I did not mention how amazing the concierge, DeeDee, was. She provided so much along the way; conducting check-ins as well as coordinating utility company phone numbers for providers servicing my particular area, connected me to home owner insurance representatives, as well as many other tasks that took away worry and time from me.
The entire process was seamless. The underwriting really leaves no stone unturned, but makes it all worth it. The entire team, from Danielle, Katie, and Robby, to the insurance quote from Matt, made it a really incredible experience.
I would highly reccomend Veterans United. With the deteriation of Customer Service accross America the Gang at Veterans United was an absolute joy to work with.
There are sometimes misconceptions about a VA loan and that it can be a difficult loan to close, this was our second transaction with VU and it was seamless! I don’t know why someone would use any other company for a VA loan! Veterans United is the best!
Overall, it was a great experience. Wonderful, helpful folks. Just a few things could perhaps have been done a little better.
We built a home on land we had purchased years ago and had an existing water wall and septic system. We had to have those systems tested, which makes sense, but we would have liked to have been told that sooner rather than later so we could have been prepared and didn't have to scramble to get them done. Just an advanced heads up that we would have to submit those inspection reports before closing would have been helpful. We also learned that while Veterans United was satisfied with the land survey we had, a new survey was still required after the house was built. Veterans United was not aware of the requirement so we were initially misinformed. I would simply recommend that Veterans United make note of that requirement so future Texas veterans are advised in advance and don't have to go through the last minute turmoil that we did.
Attentive, professional people. They made sure everything went smooth and meeting my needs when purchasing my retirement home. Great people to work with and everything went smooth and fast. Thanks again
I would personally request Kevin again.
Everything was on time it supposed to be. Thank you.
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Starting off I had plenty of concerns, wasn't sure about what I was getting into. The Veterans United Team quickly put my concerns to rest. They are professional, communicative, and consistent. They went above and beyond to get me situated, and provided answers to any questions I asked. I would highly recommend them for any potential Veteran home-buyers that are looking for a reliable team to get them situated.
We are still surprised how smooth the whole process was with Veterans United, this was entirely because of our team at Veterans United.. from Malachi (LO), Heather (Loan Coordinator) and Casey (Home Buying Concierge) to our full team THANK YOU for all you’ve done…. We are so grateful to this magnificent team
MY VU team , lead by Aaron was awesome !!!
