I would encourage all vets to use veterans united. They were professional, honest and very easy to talk too. They are with you through the whole process guiding and keeping you on track. Fantastic group to work with.
Faster response and that we do not do this daily so most people do not know what is to be done. I know when you it’s your job the language is know or forms. Most people do not know all of them.
Response from Veterans United
Thank you for this information Brian. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. While we cannot make up for the fact that expectations were not exceeded, it is important that we always look for ways to improve for future customers. If you wish to share more information, then please feel encouraged to contact us for further support.
My Veterans United team was always encouraging and never let my frustrations take hold in the home buying process. Every member made me feel that my wife and I were their only clients and the communication was always top notch. Let's not forget buying a home is work but with Shannon, Travis, Alisca and the ever present Connie carrying a heavy load (Me), the end results were "Awesome". Veterans, don't hesitate to let a Veterans United team do the same for You!! Thank you!!
Veterans United went way above and beyond in the whole process. Would recommend their services to anyone who wanted to use a VA loan.
Everything is laid out well and easy to follow to get everything you need in for underwriting. I think the questions they ask are a little excessive and invasive though and should not be needed. Easy to reach everyone and everyone is very helpful making buying a home less stressful.
Thank you for your great service VU!!!!!!
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Veterans United has been there for us with two home purchases. We would definitely recommend them for your mortgage loan needs. Their staff is exceptional.
