Veterans united did everything possible for me as a vet n my realtor Denise Gardner is top notch hard fighter n never gives up she looks for prices the vet wants n she digs n digs until she land you what you are looking for ... I'd recommend to everyone veterans united and Denise Gardner top agent for a decade ...thanks veterans united and Denise Gardner for all you done for me it wouldn't be possible without you both
I thank GOD JESUS CHRIST the KING of ISRAEL that he put us (me and my beautiful wife VEVA and our family)with you all because you guys are excellent and the way we see it you are family to us.🖖👍🇺🇲🇮🇱 may God bless you!
Matt and his team helped me and answered my questions no matter what time and how many times I called. They made my experience very easy..
Made buying our first home so easy and are so glad we used the VA :)
Dava Turk and her entire team provided umber 10 service thru the entire process
Sarah Hodapp is a member of the team and performed at the 10 service level.
Veterans United was, by far, the best choice I made for buying my home. It seemed like I never had to wait. The online "to-do" list kept me on track, and was so easy to use. The information I found available to me through the process was so helpful as well. I doubt I'll use anyone else for any future mortgage needs.
We are so thankful to have chosen Veterans United as our lender!
I recommend VA loans! Fast and efficient! They have a strong team to support your purchases! My loan officer Sam Yoo is a great partner, highly recommend!
Veterans United walk me through the process and kept me informed throughout. They truly looked out foe my best interest. I highly recommend them to any of my veteran brothers. CHEERS TO YOU VUHL!
From the very first contact andbthrough the entire process we felt welcolmed and informed. Everyone was very accessible qnd pleasant. They made the experiwnce a bit less stressful.
The gifts were nice too!!
I wouldn’t recommend to others as VU is a hassle to deal with. They will question every cash transactions as well as any legitimate work bonuses.
Response from Veterans United
Duc, we appreciate your honest feedback. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into a financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!
This was my first home buying experience! I was extremely happy with my loan team! The Veterans United page is very easy to navigate and you're always informed of what to do next! Before you know it, you're a homeowner!!!
I highly recommend using Veterans United! The process was so smooth and easy!
This has been the most stressful home loan process of my life. I have bought and sold many houses in my lifetime and this was hands down the biggest disappointment. I honestly do not think these people have ever made a VA loan before (at least their actions would leave one to believe that they hadn't). From very little communication to repetitive requests for the same information (which was sent to them each and every time requested. Almost no communication. We had to request the assistance of our local congressman in order to get our loan closed. Up until we called him, we were going to be put off again. I spoke with one of their managers and explained the issues and that I was going to file a complaint with the VA. His response was that "they don't work for the VA" as if to say "Go Ahead, We don't care". No, he did not say those words, but it is how he made me feel. And, because of the multiple delays, we almost ended up homeless with a moving van full of furniture and nowhere to put it. Stay away from these people is the best advice I can give you.
Response from Veterans United
James, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about your experience. One of our Client Advocate team members has attempted to reach you to discuss your comments and learn what may have caused you to feel this way. It is our goal to provide consistent and personable communication to everyone we serve. Please connect with us further to help us understand how we might look to improve and continue our commitment to provide outstanding customer service.
Extremely easy and if you have questions the loan team is right there each step of the way.
My wife and I highly recommend the United Veterans for a home loan. We didn't need a down payment which really helped us get a loan. Also, didn't need to have mortgage insurance. These two things were very important for us. The team from Veterans United, that worked with us were great. They take you step by step on how to get the loan. We had a lot of respect for them. When you worked with them, you are never alone. We will always be so thankful for their help and knowledge. Thankyou very much Cody Smith and team.
