Overall, Veterans United, their team members and associates provided wonderful service through the 7 month process of finding our home! We are extremely please with the entire experience and would recommend them to all veterans.
I can't say that I would use Veterans United again, but my case is different than most. In saying that I would refer other vets to your service, however I would make sure that I set them up for sucess in knowing what to expect.
Response from Veterans United
Hello Timothy, we appreciate your feedback on this matter. A member of our Client Advocate team is available and we invite you to connect with us further. Discussing the details around your figures and what to expect from the process is part of our commitment to deliver outstanding service. It is our goal to be there for you every step of the way to explain and demonstrate all changes. We appreciate your calling attention to this aspect and will always be available if you wish to discuss in greater detail.
This was my first time buying a house and I was expecting it to be like all the horror stories I've heard over the years however, VU made it a smooth and almost effortless process.
Overall I think everyone provided quality service and were very professional. I am old school and prefer being face to face, belly to belly when making large decisions such as refinancing or purchasing a home. Personally I have found that it reduces a lot of confusion and anxiety. My husband had opted to work with Veterans United so I trusted his lead. If you are o.k with online financing I would "highly" recommend this team. They certainly know how to deal with complex deals.I appreciate how knowledgeable and prompt Sam was in getting back to me whenever I had any questions. He was also very patient with us even when our stress levels were high, that meant a lot to me.Sincerely,Wendy RudyP.s. I love the charcurterie board they sent with our last name engraved on it before we even closed escrow. It was like icing on the cake.
Veteran united is a great company for a first time home buyers, very empathetic towards all the buyers needs. Thank you guys so very much.
OUTSTANDING just OUTSTANDING! Working with Veterans United was an absolute pleasure and might I say...Stress Free. Thank You VU.
Pleasant experience from start to finish. Easy to communicate with and move through the process, especially for someone who has never been through this before in the past.
I had never purchased a home before and Josh and his team made it a very smooth process. They were great to work with.
Olivia Brown in the closing department was also amazing! She also went above & beyond
Thank you Aaron, Olivia, Concierge and Veterans United ❤️ I will definitely refer others
To any fellow veteran that is considering purchasing a home, We are here to tell you From experience, choosing Veterans United is absolutely the way to go. The agents are friendly, courteous, prompt, and very Eager to assist you in anything that they can help you with. They were there every step of the way to answer any questions or concerns that we had. They made the entire homebuying experience so amazing and we are very grateful that we chose Veterans United! Kristin R., Holly W., Jason B., Alexis C., and the rest of the team, We Thank You so much!
Veterans Untied is #1 I am recommending it to all of veteran friends who want to buy a house!
Veterans United was extremely helpful, respectful, resourceful and customer focused. Utilization of the online portal helped so much, especially for a first time home buyer like myself
