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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,185

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 428,185 unfiltered, unedited reviews

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3.5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Overall, great experience with Veterans United. Very transparent and helpful throughout the process of buying my first home!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Was very skeptical and "scared" about the home buying process. VU Team put me at ease and answered any questions I had.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

This is my fourth home buying experience in 50 years, and by far the smoothest! I had a pleasant experience with every team member. Communication and responsiveness are crucial in a home-buying experience, and I sincerely appreciated being treated as a valued customer.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
Photo submission from Daphne C.

I'm not easily impressed; I was impressed with VU. I've personally purchased several properties requiring mortgages as well as working with mortgage companies with my real estate clients (I was a realtor) over the years. VU superseded all those companies with their excellent customer service. I would recommend any veteran looking to buy property contact VU. They even have resources in place to help those with the desire to purchase, but aren't quite ready yet, due to credit issues. You can expect to experience a smooth transaction. VU is the best.

headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

4 out of 5 Stars
Would Recommend
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend

I had the pleasure of working with Jeremy Henry and his mortgage team at Veterans United, and I cannot speak highly enough about the exceptional service they provided throughout the home-buying process. From the very beginning, the entire team was incredibly pleasant to work with. They were responsive, always getting back to me promptly and thoroughly answering any questions I had, making the entire process feel seamless and stress-free.Jeremy Henry, in particular, stands out as a true professional. With his extensive experience and expertise, he has made every home purchase we've made a smooth and successful experience. His knowledge and dedication are the reasons why I continue to choose Veterans United, and I’ve consistently referred friends and family to work with him. He genuinely cares about his clients and ensures they are well-informed and supported every step of the way. Also Jacinda was super helpful and wonderful to work with.Thanks to Jeremy and his team, my family is now in a home we absolutely love, and I couldn't be more satisfied with the experience. If you're looking for a knowledgeable, reliable, and dedicated mortgage team, I highly recommend working with Jeremy Henry at Veterans United. You won’t regret it! Thanks Team!!!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

10 out of 10 would recommend this to Veterans this time kept me informed and provided many options I did not know anything before this but am now well informed thank you!!!!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

4.5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

The whole team was great from start to finish. I never had a "team" while buying a house before. This experience was fantastic! Took some of the decisions off of me.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Thank you guys soooo much a god send🙏🏿

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend
Photo submission from Antonio G.

As first time home-buyers we absolutely loved your service from top to bottom. You made us feel comfortable every step of the way and took the time to answer all of our questions. We will be keeping in touch! It feels good to have someone with your experience and knowledge on our side.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Thank you for a positive home buying experience.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Just like our fine military these guys were sharp and precise. They made the process so smooth and I’m so grateful for that.I salute Veterans United for carrying out the mission!!!

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

4.5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

In a world where customer service is not taken seriously anymore, working with VU is a breath of fresh air. Keep up the amazing work. I'll be referring everyone I can to VU.
Thank you

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

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4 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Being a first time home buyer felt extremely daunting, but Veterans United could not have made the process easier. From beginning to end, we never felt overwhelmed thanks to their communication about each step and what to expect. They were always available to answer any questions we had - either by text or phone. The process was quick and smooth and we are now in our dream home thanks to Veterans United!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

Being a 1st time buyer and fairly uncertain on ANY part of the process. These guys really kept me at ease and took the time to help me understand where I was at throughout the process.
When it comes to my next purchase down the road. I have no doubts nor will I hesitate to go through Veterans United a second time!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
Photo submission from Mekia B.

Words can't describe the superior service provided to me by my agent... a God send!!! I was praised for my veteran status and treated with kindness and respect. The home buying process was stress free and moved by so quickly.

headshot image of Morgan McNally

Loan Officer: Morgan McNally

NMLS# 1657281

5 out of 5 Stars
Would Recommend

My Wife and I are eternally grateful for everyone who has been assisting in this process. Thank you for everyone’s patience. As a senior NCO in the Army the team’s proficiency and integrity is something to strive for. I greatly appreciate everyone on of you, and will be recommending you to all veterans who would like to purchase a home.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

First time buying a home and Ryan made the process as painless as possible. I will definitely recommend to my friends and family looking for homes

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Mark Fuchs, Spencer Wesson, Bill Carrol, and Sean Pease are Godsends and agents of speed, accuracy, and determination. Without those four I would not have been able to close on a house so soon.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend

Everyone was easy to work with and guided me through the process easily.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

More Reviews

See all 428,185 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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