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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,630

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Amazing customer service
Always reached out during the entire process to make it as painless as could be highly recommend

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

The Team assisting us made our process smooth and efficient. Every question was answered in a timely manner and all our concerns were addressed. We couldn't have asked for a better experience. A special thanks to Jake Ferguson, the man, the myth, the legend. He was on top of his game the entire time and we really value his efforts. Thanks again from the Sims family.

headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend

A great company that helped me through a difficult closing process in the expert way.

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
Photo submission from Thomas R.

Wow, if anyone would have told me that I would have our dream home when 2018 began, I would have laughed it off! Thank you Veterans United for making something that we thought was a dream come true in less than 2 months! LOL, you have made a believer out of me!

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

I cannot say enough what an amazing experience this was. Veterans United was amazing with the whole experience. I would highly recommend this company! They are patient, kind and kept us informed! Great job!

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Thank you Kenny! You made our first time home buying experience a smooth and enjoyable ride. We're in and we're happy!!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

We have never had a better experience purchasing a new home than teaming up with Veterans United!! It was a pleasure working through the process and VU made it effortless for us. Their dedication to seamless communication was evident as they tracked uploads and provided feedback daily. We were given the opportunity to help secure the best rate possible and they matched it! We have, and will continue to point potential buyers their way! Veterans United made a wonderful impression on us and when/if we buy again .. They will definitely be our call!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
Photo submission from Rosanna P.

Melissa, the transaction coordinator, was on the ball. I was impressed with her work throughout the entire process. Seems rare these days to find that hard-working employee dedicated to the customers end goal exist, and Melissa is one of them.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

5 out of 5 Stars
Would Recommend

I want to say thank you to Ben Susanne and Kelsey for making it so easy for our first home buying experience. Couldn’t ask for a better team!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Veterans United provided us with a smooth and easy process. They answered all our questions. Great communication, knowledgeable service. Very grateful for their help. I've not had service from any company like I've had with VU. They really set the bar high. Thanks again to everyone from our realtor Dan, to Bobby Moss and his team. You guys made our dream of home ownership a reality.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

4.5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

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3.5 out of 5 Stars
Would Recommend
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
Would Recommend

I was always checked on, I had a lot going on and I was met with texts, emails, and reminders without frustration. I always could reach out for ANYTHING and I was met with a very positive attitude which was nice for a change because I really didn't have a clue. So thank you for all of the patience, positiveness and always being there to help me. You all are awesome!!! I would definitely recommend Charles and his team to anybody I know and Veterans United as a whole. Thanks again!!

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
Photo submission from Everett M.

I can't say enough great things about my experience with Veterans United. From beginning to end, the communicate and professionalism were awesome. Thank you to my entire Veterans United team. Job well done!

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Just outstanding professionalism from day one to closing. Helped to explain the intracies of the Veteran Administration Loan Program and guided us with integrity throughout the process. We were totally satisfied with Justin and his staff, and will recommend him and his organization in future. We felt relieved and comforted by Justin’s counseling and enthusiasm for his profession. It also helped that he, like myself, were military Veterans and could relate in a shared relationship. Thank you, Justin and staff!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend

N/a

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

More Reviews

See all 401,630 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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