I want to leave a comment about Kathy Monnig. She was an excellent assistant. She made sure all the paperwork was perfect and coordinated so well between me and underwriting. Her calm voice and demeanor helped me so very much. She was fantastic!
The process was quick efficient and very trustworthy. Competitive rates and an unbeatable staff with the drive to get you in your new/ new to you home.
It was much easier to fill out the loan papers then anticipated. The application did not take that long to fill out and the turn around response was very nice.
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Katie and Patty were amazing, I honestly feel like I could not have done this without them. They were very patent with me. They answered all of my questions, addressed all of my concerns while always staying pleasant professional. They always projected the impression that they really had my best interests at heart.
I'm not very pleased with the overall outcome of my experience at all. I do not feel like buying my first home was an exciting or fun experience like it should be. It was due to numerous different people not caring.
Initially my credit rating was not high enough to apply for a home loan.The Veterans United staff referred me to a company to give me pointers on how to work on my credit score. Veterans United did not deny me credit, but put my application on hold until I was creditworthy of a loan. Once my ratings were high enough to apply for the loan, Veterans United made the loan process go very smoothly. I have heard of horror stories from friends and associates about how hard and frustraitng getting approved for a home loan can be. I can truthfully say I experienced none of this with Veterans United. I will gladly refer them to others in need of a loan company to purchase a home.
Courteous, professional and dedicated to us as clients. Very patient and helpful for our first home purchase.
Being a first home buyer and totally new to the real estate world, I am glad that VU did my home loan.
My situation was this: I was out of state in Washington, working six days at 10 to 12 hours. The paperwork was easily emailed
to me and they were always on point ready to answer questions or clear up any odds and ends. They arrange a notary public
to handle the extra paperwork and fed ex it back to the title company. This was my first home purchase and it was easier and
with less hassle than you buy a car! When I get another home, I will have Veteran United at the ready to do it again with the
greatest of ease!
agents are busy I'm sure however sometimes it would take multiple attempts to contact someone to answer questions for me and sometimes the loan officers didn't respond for a few days.
Thank you so much to all that made my dream come true
Eric, Emilee, and Edie are great people to work with when we applied for a loan to buy our home. I would recommend thesepeople to anyone looking for a home. Thank You , Eric, Emilee, and Edie.
Veterans United made my home buying experience stress free. Caleb Batson was great to work with and made everything easy. I can't say thank you enough on behalf of my family and myself.