Perfect 10 totally would recommend Veterans United....our closing went smoothly...thanks Angela.Hake@veteransunited.com and Emma.Loyd@vu.com
Alex and his team were phenomenal to work with all were very professional and courteous. Each team member helped with getting me exactly what I was looking for in a timely manner.
Veterans United was very transparent and got me the best rate in my area. The company is very professional and informative about the home buying process. Highly recommended!
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What a great experience! Fast and smooth as always. Thanks Shawn and the Veterans United Team!
As always we were thrilled with our experience working with Hanna and Amanda. They responded quickly to any questions we had and made the process of refinancing our home stress free! We love them and Veterans United!
The whole process was succinct and flawless - a lot of friendly knowledgeable professionalism from Katy Reeder and her team. Thank you so much for all your help!
Our team Tony and Brooke helped make our dream home across the country a reality!!! Thank you so much!
Veterans United have always done right by me. They have gone over and above to take care of my mortgage needs. I can't recommend them enough! The best as far as I can see!
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So, this was not my first home purchase, but it is certainly my last. I have to say the process, the team, was as smooth and effortless as any experience I have had. As an Agile Coach in a highly visible, quite stressful profession, it is my job to streamline processes, remove waste, and encourage efficiency. My Veterans United Team started working for me long before I was ready to purchase my FOREVER home. They reached out in April, and I was unsure that I was ready. But they waited until I was. And then they went to work for me. The process felt seamless.
The team was amazing and worked with us every step of the way. Really felt informed at all times and guided us well. We couldn't be happier with our new home and team backing us up!
Everyone was very helpful and coordinated together as a team and made the process as simple as possible
Absolutely terrible experience from start to finish. I started with asking my my old officer if the current offer online was the best VU had. He said it was the best he had. I then went to comeptitors and informed him I found several with better rates. VU came back with an that only looked extremely strong at the start but got worse as the progress of my refinance went along.
Response from Veterans United
Hi Axayacatl,
Thank you for sharing this. I know you’ve already spent time talking with one of our Client Advocate managers, and I’m sorry this refinance still felt so up and down for you. When the numbers don’t feel steady, it can make the whole experience really stressful, and I hear that in your feedback.
If there’s anything that still feels unresolved or if you’d like another set of eyes on what happened as things moved along, My team is here to help. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We are in the office Monday through Friday from 9 a.m. to 5 p.m. Central Time, and we’ll get back to you the next business day if you contact us after hours.
The team was great very helpful and knowledgeable to make the process much easier.
