After six weeks of being homeless and finally in my first house, thanks to the VA loan and these people are helping me figure all that out. I feel very blessed. 🙏
They were very kind and responsive. I do wish I would get some warning before getting calls, just because sometimes I couldn’t pick them up right away.
My loan team was great and made the process hassle free.
Knowledgeable, responsive and professional. Great team of individuals!
Very friendly and professional people. Smooth process. Would highly recommend this organization to everyone I talk to.
Best loan experience we’ve ever had! Extremely smooth process! Brandon and his team are top notch!
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I must say, buying a home today is a little more complicated than it once was. Our “Team” worked with us every step of the way. Essential communication throughout our entire process. From getting “Pre-approved “ on the front end, to coordinating a closing with seller on the east coast and us on the west coast, and every step along the way…Thankful for the guidance and care, we now have our “Forever Home”. We will recommend
Vetrans United to our entire family and all our friends looking for their next home!
Always a pleasure working with Kris and the team. Very helpful and always there to help me with any questions I may have. Will recommend to any friends or family who may be looking into buying a house.
Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.
Excellent service I’d recommend to anyone they go above and beyond
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After working with the Veterans United team, we would highly recommend them to anyone interested in securing a mortgage! All members of the team were dedicated to providing support on all levels for us to achieve our goal of a VA loan at a great rate. Besides getting a loan, all their other services were greatly appreciated!
Great experience 10/10 would recommend to any veteran looking to purchase a home
My family had $6000. invested and Gus was ready to scrap the whole deal. We would have lost all that money!
Response from Veterans United
Hi Michael,
I can only imagine how stressful that must have felt, especially knowing your family had $6,000 invested and believing the entire deal might fall through. That kind of uncertainty would be overwhelming for anyone, and I’m truly sorry you were put in a position where you felt that loss was possible.
I would really appreciate the opportunity to better understand what happened in your situation and walk through the details with you. If you’re open to it, please reach out to me directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
