Keep doing a great job of taking care of veterans. It’s people and a company like this that helps our veterans to get in a home. Thanks Veterans United for a great job.
Veterans United was great to work with. We have used them 3 times over the years. This last time was harder and took much longer due to the VA not having enough appraisers to cover my state. We ended up having to pay the appraiser more money than normal to travel an hour to our new home.
I want to thank the entire team that worked with us. It was a great experience
My entire team was very personable and was able to settle all of my fears about the whole process. The team took time to explain everything to me and make sure I knew exactly what was happening, why it was happening, and the actions to take to solve the problems. I will definitely be recommending Veterans United whenever given the opportunity.
I had nothing short of a fantastic experience with Veterans United! The entire team was there every step of the way to answer any questions I had or to listen to my concerns. I would highly recommend using Veterans United to any of my friends and fam.
Really nice. It was a good experience.
This was a relatively painless experience, we were kept informed at every step. We were given options not just told how we must do things/ how they had to work. They searched for the best interest rates for us, but also kept an eye out in case a lower one became available to us. They answered all my questions and concerns, even if I asked the same thing more than once, and they were also polite. We had a great team.
Steph buckridge. Emily clark
Literally just made my dreams come true, and I did it all from an app in my phone! From credit counseling and understanding the home buying process, to building a team of professionals that was there for me and all my crazy questions! I swear by the end of this process we were on a first name basis! I couldn’t ask for a better team to be on my side!
A little frazzled about paperwork which irs required 5 days advance to obtain -Underwriting asked for 3 days before closing.
It all worked out in the end.
I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.
I have had a couple mortgages prior to this one. Veterans United's process was much simpler and quicker than other mortgage companies I have worked with. We closed on time, too!
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We want to let United Veterans to know that Jonathan and his team represented the company with excellent Professionalism and caring attitude in helping Veterans to achieve one’s goals!!!!
The entire team was great. Meghan was also fantastic and I give her very high marks.
Had an awesome team and wouldn't have had it any other way. Way less stressful than anticipated and kept me informed the whole way. Thanks again Andy and Brandon!
As a first-time homebuyer, I’m so grateful to my Veterans United team for making the home-buying process as smooth as possible. I couldn’t be happier!
I will tell people to find a local place because lying and not giving a person a copy on paper isn't a good way to do business. I think I going to call the attorney General for Minnesota and see what they think about it
Response from Veterans United
Hi Donald
I’m really sorry to hear about your experience, and I completely understand your frustration. Transparency is incredibly important to us, and it’s concerning to hear that you felt misled and didn’t receive the documentation you expected. That’s definitely not the kind of experience we want any of our clients to have.
We’d like to help get to the bottom of this and see what went wrong. Please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com so we can talk through what happened and figure out how to make it right. We are in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but happy to connect whenever it works best for you.
Thanks for bringing this to our attention, and I hope we can work together to resolve this.
