The most positive aspect about my experience with Veterans United was being able to talk with a live person on the phone at any stage of the home buying process. Any messages left were returned within minutes of receipt. The degree of interest shown throughout the process seemed truly genuine. Also, receiving the flag post hanger and the "named" rug were a nice personal addition I didn't expect.
Process was very simple, quick and easy. Being able to do everything vi email and the web made the process very smooth.
Response from Veterans United
Alexander,
Thanks for your rating. I’m sorry your experience didn't quite meet your expectations. If you'd like to provide any additional feedback, our Client Advocates are here to listen. While we can't change the experience you had, sharing your feedback helps us find new ways to improve our service where it came up short. We hope to talk with you soon and wish you all the best in your new home.
Sincerely,
Kendra, Client Relations
First time buying a home and they made it super easy. Thank you very much for all your help.
Our new home thank you Jamie in Veterans United for helping us and making it possible
thank you
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Overall amazing. Answered every question i would have weather it have to deal with the paperwork or finical information. Made sure the process was stream lined and effortless. They will find a way to make it all work for you the end user.
