Awesome 👍
The job gets done:))
The staff at veterans united treated me as if I was a treasured family member. They were kind, helpful, patient. They went above and beyond the quality of care you would expect from a loan specialist. I'm extremely grateful for their service.
Thank you for all the work and for making the process go so smooth!
I would recommend Veterans United to anyone seriously thinking of buying a home. The friendly and polite qualities that their employees have makes the process less stressful and they make you feel that they are there just for you.
Are used another veterans-based loan organization for a home in the past and to say the least bit it was outrageously stressful two days before closing they wanted me to pay off my pick up truck forcing me to spend $15,000 I’d rather had in the bank but we veterans United everything was upfront know last minute issues it was just great service awesome job
I have shopped around, and found sub-services elsewhere. I have been offered much less at time, and better deals but stuck with Veterans United for quality of service. It sometimes is worth an few extra bucks. They do well and work very hard to make it all as easy as possible.
In general, I believe VU is a good company. However, I have been having the worst customer experiences with my specialist ( Austin Rap), who doesn't pick or return calls.
Response from Veterans United
Hi Ikoro, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. We invite you providing more detail and help us look to improve.
