I would recommend Veteran's United above any other home mortgage company. The staff are very professional and knowledgeable of the entire process. They kept me informed and updated to any information needed to proceed with the home mortgage loan and they made me feel at ease & treated me like a real person (which is unusual in this digital age).
The website is very user friendly and well done.
In 2011, I rated Veterans United as an A-, now I'd rate as a C+. Too many people working on file, miscommunications, a "concierge" trying to sell me products, wrong gender listed on a closing doc, wrong numbers initially sent to underwriter...
This is the fourth home I’ve bought, and my first with VU. Hands down, this was the best experience. My loan team was available and responsive, and very easy to work with.
Great customer service. Even when unable to get ahold of him, I would receive a txt message, voicemail or even email. Faster than the competition.
The help was above and beyond making the whole process so easy.
Great team at veterans United and associated relators
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Veterans United is a very organized group of smart specialists who were in constant contact with us until we achieved our goal. they were also encouraging and patient. We would recommend them to anyone buying a house
Evan and his team did an amazing job! Thank you for everything!
Hannah Hood was also instrumental in helping with this process. She was patient and knowledgeable too. Veterans United made my home buying dreams come true. I recommend them to all veterans.
You guys did great! I know that it took forever and I probably blew your phone up all the time with the constant phone calls. But I really do appreciate everything you guys did for me and my family. I will defend send other vets to you guys for this process.
Great experience
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Jake and team were absolutely phenomenal! Everything went so smoothly. They were quick with every bit of the process. 1000/10 would recommend to anyone!
Shawn and Paul were very responsive and we really appreciate all the hard work everyone put in on this purchase. We will definitely be using Veteran’s United when we purchase our next time. Both times so far we have used them they’ve been wonderful experiences.
I am so proud to be a veteran and I am so glad to know that there is a company like yours out here treating us with the quality of service we all deserve. Thank you and keep up the great work.
