Veterans united made my home buying experience very simple. I will be recommending them to others.
Overall, the process was relatively simple, but it appears the Veterans United representatives I worked with forgot who is the focus. The customer’s best interest should be the focus. I was disappointed in the unprofressionalsim and lack of concern for me to obtain the best deal for my home. I was also rushed to provide documentation, which was unnecessary. There was no need to send daily reminders. although I was responsive to every form of correspondence. I was able to close earlier than originally scheduled despite a lack of proactive effort on behalf of the representatives I worked with. I had to request an earlier closing date, which shows me the lack of effort. Why wasn’t I contacted and told I could close earlier than originally scheduled?
I cannot say enough good things about Veteran's United. My bank, which caters to veterans and their families, seemed to ignore 35+ years of a mutual relationship and found reasons to say "no" and was very impersonal and non-communicative. On the other hand Veteran's United provided education and a helping hand all along the way of the mortgage process. I know that when we are ready to purchase another home I will not hesitate to call Veteran's United and the lender that we worked with, Josh Schultz. For anyone reading this do your homework and compare but I think you will find Veteran's United service above and beyond the others.
Thank you all for all the help!
It is life after the Navy with the Veteran United Home Loans.
Thanks.Brian D. Johnson
Would recommend the team to every veteran.
Stephen and Noah were fantastic to work with. My wife and I were able to purchase our dream home thanks to the great team we worked with at Veterans United. They were excellent communicators and guided us every step of the way! I can’t say enough about how great the customer service is with these guys! 10/10 recommend!
I would recommend to go to Veteran United for house buying. You will know how much you can afford to buy at start and they help you all the way. They will be by your side all through the process.
Answered all my questions and helped me along the way
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The interest rates and loan officers are simply incomparable.
always will use Veterans United for my refinancing needs
