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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,559

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 426,559 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United, especially Don, provided great customer service beyond expectations.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

Veterns United is excellent to work with. They are very professional and knowledgeable. I wholeheartedly recommend them.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

Once again thank you Veterans United

headshot image of Joshua Sleppy

Loan Officer: Joshua Sleppy

NMLS# 2069134

5 out of 5 Stars
Would Recommend

Thank you so much for making our dreams come true.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Very easy to work with, good all around, fast and professional.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

You won’t regret choosing Veterans United. The process is simple and enjoyable. I felt confident throughout the process and I am forever grateful for the team.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Thaddeus Kimbell

Loan Officer: Thaddeus Kimbell

NMLS# 1804289

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Our entire VU loan team was outstanding, professional and helpful during the whole process.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Simply outstanding all around.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

We were expecting the home buying process to have so many bumps in the road. All we've ever read about are nightmares when it comes to delayed appraisals, lack of communication from loan teams, and trying to prequalify/close on a home using a VA loan. We had friends and family urging us not to waste our time using Veterans United as our lender. In fact, we were told by so many people to go the conventional route for a mortgage loan, especially during a pandemic.WE ARE SO THANKFUL WE DIDN'T TAKE THEIR ADVICE. If I could upload a screenshot of my call log/texts, I would. I don't think a day went by after our offer was accepted that at least one rep from our personal loan team was in contact with us by phone, text, or e-mail. Our entire VU team has been incredible from the start! I believe we closed in 35 days, and that's only because we chose the extra 5 days as a favor to the sellers. Our appraisal was requested just a few days after the offer was accepted and completed within 72 hours. Our loan officer encouraged us to return any requested documents as soon as possible to prevent delays, and as long as you're living in 2021, you don't even need to leave your home to send on any documents. Everything was completed by uploading screenshots to myVU portal.I absolutely recommend the following reps to ANYONE looking for a good VU team: JOHN LYMAN - Loan Officer, ABBIE MAISLIN - Loan Coordinator, FRANCIE GREEN - Home Buying Concierge, and JENNA SADICH - Veterans United Insurance Agent.A++++++ WILL DO BUSINESS AGAINEvan Lawrence and Jess Stone

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

4.5 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

0.5 out of 5 Stars

Stay AWAY!!!!!!!!!!!💩. Choose a different lender. THE BETTER BUSINESS BUREAU has many complaints on file.

Response from Veterans United

Edward, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars
Would Recommend

Ask for Sami

headshot image of Sami Rowe-Tillinghast

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

2.5 out of 5 Stars
Would Recommend
headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

Don Smith and his team made this a very quick and easy process.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend

If you want a hassle free home buying experience choose Veterans United.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

4.5 out of 5 Stars
Would Recommend

I would definitely recommend Veteran's United Home Loans as soon as the opportunity presents itself.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Great team.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

More Reviews

See all 426,559 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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