Amazing group of people.
Numerous delays and lack of communication during the process. The Veterans United team failed to read emails and missed several key pieces of information which caused multiple delays. I have bought and sold 8 houses in my lifetime and this was by far the worst experience.
Response from Veterans United
Hi Katherine, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. We invite you providing more detail and help us look to improve.
I will definitely recommend Veterans United to all of my veteran friends.
You can go anywhere for a
Loan, But if you are a Vet Veterans United is your best Bet by far.
This company cares about vets! No bullshit, straight shooters.
I was working with another large mortgage company (Loan Depot) before transferring over to Veterans United. Loan Depot did not seem experienced in handling Veterans and their processes were not consistent. I wished I had gone to Veterans United first and avoided unnecessary delays and headaches.
Great company!
If you're a veteran and looking to purchase a home or refinance, do yourself a favor and give Tommy and his team a call. They have went above and beyond to make your dream come true.
Great Service!
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Ignore all the negative comments on Facebook about Veterans United. All I can say is have your ducks in a row when you're ready to buy & Veterans United will make the rest happen!
No problems, or real hassles. Everything was handled promptly and very well. Veterans United delivered a very good product and experience.
Sam is an amazing loan specialist. He was always checking in on me as I was going through the hard struggles of finding a home. He was able to guide me through all the requests and always returned calls or emails. He is a top notch guy that makes me happy I chose Veterans United for my new home. I would refer any veteran looking for a quality lender for home buying to Veterans United...
This is the beat service for any veteran looking to buy or refinance a home.
