After jumping through hoops to get my loan done, I am informed that the already extended closing date was in danger of not being met. Because the underwriter made us do backflips, the team apparently didn't think we could pull it off because they were left completely unprepared for closing. What a BS answer. My team and the sellers team had to jump though additional hoops to pull it off. I'm going to make it a mission in life to ensure that VU gets as little business from my contacts as possible.
Veterans United makes every other lender look like they are running a goat rodeo. I've done my past 2 mortgages with Veterans United and I will never go to anyone else. Eleventy billion stars ⭐⭐⭐⭐⭐
Team was amazing and as 1st time home buyer they made this such a pleasant experience
Highly recommend. VU worked hard to secure me the best rate and get me to closing. A+ all around.
My overall experience was great. Would most definitely use Veterans United again and recommend to someone looking for a lender.
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The staff is very professional, very thorough in handling and distributing your documents to the correct place, is always willing to walk you through what ever you might have questions on and genuinely cares about you getting a home.
It was a good experience working with Veterans United on my re-finance. I received great customer service from my loan officer Suzanne Kelley and her full team. Someone was always available to respond to my questions. I highly recommend Veterans United.
The support team Colin had was extremely professional and helpful. We were very impressed with Samantha.
Thank you, Veterans United!
We started working with Veterans United before we started the home buying process to help us get a better handle or idea of our credit. Jill helped us identify those issues and we were able to resolve them and meet our move goal. We had a very challenging home buying experience, but were able to close by our goal close date. The market is crazy and we went through the closing process on two homes within a month and successfully closed on the second home on time! Veterans united moved quickly to start the process with the second home. Our only issue was the lack of communication when signing contracts. As people who are new to the home buying experience, we would have preferred our loan coordinator or specialist walk us through what we were signing to gain a better understanding.
