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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,901

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 424,901 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

VUHL made everything so easy while selling our house and buying another! This was our second time using them and it was such a smooth process.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Veterans United did my home loan, and did my refinance as well! I am a repeat customer and would definately do it all over again with them!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

Over all Good experience, Thanks.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loved these guys

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Veterans United is top notch organization. I had the greatest experience with my team lead by Ty Reece and Teresa Hutt. In this sellers market, Teresa was able to find me the perfect home within my budget and Ty and his team was able to close the deal with lowest IR possible and in an exceptional time frame as well. I highly recommend Veterans United to ALL Vets who are looking to use there VA loan beni’s.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4.5 out of 5 Stars
Would Recommend

This was a rewarding experience. The Veterans United team delivered what they promised. Working with other vets, or affiliated vets, made the experience much better. I would definitely recommend Veterans United.

headshot image of Cam Moore

Loan Officer: Cam Moore

NMLS# 1604156

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Working with Veterans United was a fantastic experience. It was amazing to work with all the personal involved. They all collaborated and at the end the deal was successful.Many thanks,Mr. & Mrs Montoya

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4 out of 5 Stars
Would Recommend
headshot image of Weiwei Doseo

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

2 out of 5 Stars

I had a great team in the beginning. The pre-approval process was quick and easy. However the communication toward the end of the process was limited to emails. I tried to call someone from my team and would constantly get their voicemail especially on my closing day! The final appraisal was not ordered in a timely manner which caused a delay with my husband and I receiving our keys. We had to cancel some of our scheduled services and deliveries we had set up for the day after closing which was a huge inconvenience to us. I was disappointed at the end.

Response from Veterans United

Hi Lorene, we appreciate hearing from you and wanted to take a moment to follow up on your comments. Thanks for sharing with our team. As we have previously discussed, the VA appraiser is not selected by Veterans United but rather is handled directly by the Department of Veterans Affairs. Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar closing delay. We certainly understand how the home buying process can become stressful when working to overcome an unexpected delay. We are glad that you had a very positive preapproval, aside from this exception. We hope that you enjoy your new home and that our explanations have helped improve your experience overall.

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

I can not express enough my gratitude for my loan team. There expedited attention to detail has made my home purchase virtually stress free. Thank You all!!!!

headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

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5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

Overall, I have had a great experience working with Veterans United and would/will recommend them to friends and family in the future.

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

I love the simple to-do lists. The videos and information were also super helpful. I would use Veteran United as my lender again in the future!

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Everyone I worked with was very positive, polite, and professional. They all helped make this process so much easier and made everything easy to understand. Amazing people all around!

headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

These 3 months working with Jason was the best. We have worked with other lenders before and it was horrible. Jason is a truly an great asset to your company.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

If you have a choice, ask for Stacy. You will not be sorry.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

Great company to work with because they help you through the entire process and even keep in touch to make sure your still doing fine even after the process. 10 in book all day .

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

More Reviews

See all 424,901 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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