Please be prepared to provide all your Financial and personal information to make the process easy and less painful. Thanks for your Time.
Everyone there at Veterans United is the absolute best, they take care of Veterans in a way that can not be matched. Thank you for all you do.
We settled on Friday, December 17 with the funds scheduled to be disbursed on Wednesday, December 22. Followed up with James Vance of Lance's team re: disbursement timing and why neither our old mortgage or us had received payment. His response, "Title should have everything needed to send payment. You may have to reach out to the Title Company to check with them!" Felt like we were left high and dry without an advocate. We did reach out to the Title Company as he suggested but the response too was unsatisfactory. As of today, Monday December 27 no disbursement has been made.
Response from Veterans United
While we certainly understand your frustrations Patrick, we are not in control of county offices. After further investigation on your behalf, our teams discovered and contacted you to provide that the county office was closed for the holidays until the 27th. Thank you for taking the time to speak with one of our client advocates and it is our hope that all disbursements will proceed once normal business hours are back in operation. While we cannot hold ourselves accountable for the actions of others, we do appreciate your calling attention to this aspect and we value your feedback. Please reach out to us for additional support.
Veterans United has the teams set up for anyone that is trying to buy a house. Everyone that I dealt with (over the phone or email) was just so nice and the courtesy was outstanding. I cant thank my team enough for everything they done in dealing with me. Very professional and very Bad Ass. They Rock
I would recommend Veterans United as they were very helpful with purchasing a home. Their interface/website was very user friendly and the specialist kept you informed throughout the process.
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This is truly the way to go. There are a ton of options when buying a home but Veterans United made this process effortless. From their app software to their personal costumer service, it was all incredible. I would easily do this again for my next home.
I’m more than satisfied with the benefits veterans United provides to all veterans and will recommend these services to all my brothers and sisters in arms
Thank you to everyone who helped with this home purchase. Alex, Madison, Kellie and Lasar were exceptional. This was a great first time home purchase and I will definitely work with them again should I be in the market to buy a home again. We are so Thankful!! 👍🏾
We have just completed our second home purchase with Veterans United and will definitely be back for a third if we decide to move again. The entire process, from getting the best rates based on credit scores through the closing process, was very transparent and went very smoothly.
I highly recommend veterans united they are the best you will not be disappointed.
If you are a Veteran looking to buy a home, definitely do not look any further. This has been such a great experience, from start to finish. They are there with you every step of the way, ready to answer questions and explain the process. Definitely a 10 out of 10 for our family!
Very customer orientated. Gets the job done with your interest in mind
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I have been in sales my whole life. Great customer service is everything to me. I strive to provide this with my clients. I feel Nick share the same approach to our business.
Great company I love the experience.
Quick to close. Met my needs on refinance.
