If you want your buying experience to be as good as it can be, then Alberto and his team are what you need.
During the underwriting process I feel like the feedback loop is delayed when submission of documents are made and when they are eventually reviewed or additional information is needed. For example the Cash to Close process we were going to utilize my parents wedding gift which was wired from their account. At no time prior to the initial CD did anyone ask or inform us that a Wire letter plus additional information would be needed. This further delayed our closing timeline and forced us to hassle my parents while they were on holiday. I think a video similar to the awesome features you have explaining the critical documents would be helpful for closing payment options so there aren't any surprises or delays.
Highly recommend! In buying our second home, we decided to change to Veterans United because our previous lender was not very responsive to questions and overall was difficult to work with. We were referred to Veterans United by another service member and are glad that we switched! The team was awesome at answer questions, making the process as easy as possible, and ensuring all items were completed on time. The customer service was excellent and their website is super easy to navigate. Recommend 10/10.
I’ll recommend VU to anyone who will listen. The team made my first home purchase amazing.
Veteran United is the best way to go if you’re thinking of purchasing a home. The availability and friendly staff made our purchase effortless.
I had gone through a loan with the Veterans United for a interest rate change and was more than satisfied with the way Neal handled the loan. Then the interest rate dropped again and they contacted me to get another discount. This was the easiest closing I have ever gone through plus will be saving money with my new interest rate. Thank you very much Veterans United and Neal Roeder.
The processes was easier than we imagined. Would recommend to other Veterans.
Painless process, would highly recommend Veterans United and my team, specifically Courtney and Brittany. Thank you for you help.
Entire experience was made very easy!
My loan officer Jimmie was excellent every step of the way! He answered all of my questions with patience. He was well informed of the VA loan requirements. I chose Veterans United over local lenders because of their understanding of VA loans.
The best virtual loan team ever - HANDS DOWN! Veterans United is one of the most pleasant borrowing experience I have ever had. There is a professionalism and concern right where needed.Carole
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No confusions or delay….Veterans United is the way to go!
If you are a veteran look no further than Veterans United. They proved to be just as nimble and adaptable as any veteran. Recommend to anyone and I will only use Veterans United in the future.
